CAA Atlantic

What you'll be doing on the job:

1. Training Program Design: Develop and customize training programs tailored to the specific needs of different departments, including sales, customer service, and travel planning.

2. Content Development: Create training materials, resources, and e-learning modules to support various learning initiatives.

3. Training Delivery: Conduct training sessions, workshops, and seminars either in-person or virtually, ensuring that employees acquire the necessary knowledge and skills.

4. Performance Assessment: Develop and implement methods for evaluating the effectiveness of training programs and employee development.

5. New Employee Onboarding: Design and manage onboarding programs to help new hires quickly adapt to the company's culture and procedures.

6. Skills Enhancement: Identify skill gaps among employees and design targeted training interventions to address these gaps.

7. Quality Assurance: Ensure that employees are aware of and adhere to industry regulations and company policies through compliance training programs.

8. Learning Technology: Stay updated with learning technologies and tools and incorporate them into training programs when applicable.

9. Budget Management: Develop and manage the training department's budget, including cost-effective utilization of resources.

10. Reporting: Provide regular reports on training effectiveness and employee development progress to management.

11. Employee Development Plans: Collaborate with department heads and supervisors to create individual development plans for employees, aligning them with career goals and company objectives.

What has made you who you are:

· 3+ years related field experience as a trainer or educator.

· Proven experience in instructional design, training delivery, and employee development, preferably in the travel industry.

· Strong knowledge of learning management systems (LMS) and e-learning platforms.

· Excellent communication and presentation skills.

· Ability to collaborate with cross-functional teams.

· Strong organizational and project management skills.

· Certification in training and development an asset.

· Collaborative mindset

· Bilingualism considered an asset.

CAA Atlantic

At CAA Atlantic, we're not just a company; we're a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947, we are deeply rooted in our region, but our vision is firmly fixed on the future. Our mission? To revolutionize the way people experience safety, travel, and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces, we're not your typical organization. As a forward-thinking, not-for-profit, we're committed to pushing the boundaries of what's possible.

If you're looking to be part of a company that's leading the charge in modernizing the travel and safety industry, look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years, we're on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together, we'll drive innovation, ensure safety, and redefine the way Atlantic Canada experiences the world.

Why Work With Us:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children’s Hospital Foundation in 2022, in addition to many more)
• A competitive compensation package
• Generous paid time off based on professional experience
• Paid volunteering
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
• Health and Safety of employees is the number one priority
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities

Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission: To make a difference every day by anticipating, understanding, and exceeding the expectations of our Members

Our Core Values

• WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
• WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will, to provide the safety and security they can count on and deliver the great service they’ve come to expect. Our word is our bond.
• WE THINK DIFFERENTLY We create a culture built on being curious, embracing new ideas, backgrounds, and perspectives, which expands our thinking and leads to creative solutions.
• WE DO THE RIGHT THING We commit to operating in the best interest of others, upholding integrity and being transparent in our actions and decision making.

Diversity and inclusion at CAA Atlantic

As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.

CAA offers you:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children's Hospital Foundation in 2022, in addition to many more)
• Industry leading compensation
• Generous paid time off based on professional experience.
• Company pension plan
• Paid volunteering.
• Exceptional benefits package including:
• industry-leading $1,500 a year for mental health
• Fertility coverage
• Vaccine coverage e.g. Twinrix, Shingrix
• Orthodontics for adults and children
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat.
• Health and Safety of employees is the number one priority.
• Complimentary Premier CAA Membership
• Corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities including annual Fam allowance.