The Opportunity

Halifax, NS
Hospitality and Food Service

Ambassatours Gray Line is one of Canada's premier sightseeing tour companies. Based in Halifax, Nova Scotia, the company has operated land and water tours for over 30 years in Nova Scotia, New Brunswick, Prince Edward Island and Newfoundland. As an elite Gray Line provider, Ambassatours creates and delivers memorable, world caliber traveler experiences in its many destinations.

Work Hours:

  • seasonal position from approximately April to November
  • may include possible travel
  • irregular work schedules that take place over 7 days per week

What you'll do


Reporting to the Director Shore Experience, Tour Guide & Development Manager, & Assistant Manager Cruise Operations the incumbent will be responsible for:

  • following a pre-determined schedule outlined by the cruise company
  • collecting and accounting for all tickets
  • accounting for, and is responsible for, every passenger while in their charge
  • planning and organizing routes and stops in an allotted timeframe
  • playing the role of a cultural ambassador
  • delivering factual commentary and interesting tidbits of information
  • providing guidance and taking control of a group while in their care
  • working well with local tourism suppliers and other staff

What you'll need


  • high-school diploma or the equivalent
  • willingness to participate in and receive, on-the-job training
  • pass both a written and verbal exam covering factual knowledge of specific locations and city history

Skills Required:

  • professional manner and appearance
  • effective communication and conflict resolution skills
  • strong performance in custodial abilities
  • ability to work well under pressure, and follow assignments
  • enthusiasm and desire to sell Atlantic Canada as a travel destination
  • excellent organizational skills
  • flexibility to work shifts including early mornings, evenings, holidays and weekends
  • excellent oral and written communication skills
  • ability to communicate in either German, French, Spanish an asset
  • strong observation skills, attention to detail, cleanliness & aesthetics of working space
  • friendly, customer-focused personality

A little bit about us

Ambassatours Gray Line Ltd.

Ambassatours is the top provider of shore excursions for the cruise lines arriving seasonally in the port of Halifax. We offer a wide variety of tour guiding opportunities in many entertaining and interesting tours including Hop On Hop Off sightseeing tours aboard vintage British double decker buses, coach, walking and hiking tours.

Ambassatours Gray Line is proud to be both Rainbow Registered and Certified as an Age Friendly employer, committed to providing our employees a sense of inclusion and belonging.

Are you interested?

Work With Us

  • Great pay plus tips.
  • Perfect for the retired professional.
  • Exceptional team of colleagues.
  • Adventures and memories to last a lifetime.

Ambassatours Gray Line is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of employment equity for all applicants and employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Ambassatours are based on business needs, job requirements and individual qualifications, regardless of age, race, colour, religion, creed, sex, sexual orientation, gender identity, gender expression, physical or mental disability, or any other of the protected characteristics as per the Human Rights act of Nova Scotia. Ambassatours will not tolerate discrimination or harassment based on any of these characteristics.