Emergency Medical Care Inc. (EMC)

Responsibilities include, but are not limited to, the following:

• Navigates the guidelines and search functions, applies established policies and guidelines, assesses the patient's condition/situation and documents the assessment.
• Reviews recommendations to the caller which are congruent with nursing guideline standards and clinical judgment.
• Provides information which is clinically relevant and empowers the caller to make appropriate decisions, including the decision to self-care.
• Accurately and completely documents clinical and other relevant notes within the computer software program in a timely manner throughout and immediately after the call.
• Liaises effectively between caller and third party in critical situations
• Adheres to time utilization guidelines and ensures that personal workflow supports the service to better meet the demand for Telecare services.

• Clinical nursing experience, preferably in an acute care environment, such as Emergency Department, general medical-surgical or intensive care unit, and/or relevant community health setting, such as public health.
• An active license and good standing as a Registered Nurse with the provincial nursing body legislated to regulate and license nurses and compliance with all applicable laws pertaining to the practice of nursing in the province.
• Diploma from recognized and/or accredited nursing school. Bachelor degree is preferred.
• Excellent communication, telephone and customer relation skills.
• Good critical thinking, sound clinical decision-making and problem-solving skills.
• Basic knowledge and competence in the use of computers and keyboarding.
• Fluency in English (oral and written) is required and fluency in English and French (oral and written) is preferred.

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.

Our preference is for those who can work full time but welcome all to apply.

Emergency Medical Care falls under the Nova Scotia provincial protocol for mandatory COVID-19 Vaccination. In accordance with this mandate, subject to any approved accommodation, all new employees hired or existing employees (applying for new positions), will be required to be fully vaccinated against COVID-19. For clarity, "fully vaccinated" means 14 days or more after receiving the number of doses or combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.

Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.