Discover

The Opportunity

Dartmouth, NS
Healthcare
Experienced
Relief / Casual

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

EMC delivers a high-quality pre-hospital care program and TeleHealth service to Nova Scotians each and every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers and support staff.

TeleHealth Nurses provide telephone triage and professional nursing care to patients through the use of information and communication technologies, and with the support of computer-based decision support software, clinical guidelines, protocols and other resources. 

**This position is located in our Burnside Office. It is NOT a work from home position.**

What you'll do

Responsibilities

Responsibilities include, but are not limited to, the following:

  • Navigates the guidelines and search functions, applies established policies and guidelines, assesses the patient's condition/situation and documents the assessment.
  • Reviews recommendations to the caller which are congruent with nursing guideline standards and clinical judgment.
  • Provides information which is clinically relevant and empowers the caller to make appropriate decisions, including the decision to self-care.
  • Accurately and completely documents clinical and other relevant notes within the computer software program in a timely manner throughout and immediately after the call.
  • Liaises effectively between caller and third party in critical situations
  • Adheres to time utilization guidelines and ensures that personal workflow supports the service to better meet the demand for Telecare services.

What you'll need

Qualifications

  • Clinical nursing experience, preferably in an acute care environment, such as Emergency Department, general medical-surgical or intensive care unit, and/or relevant community health setting, such as public health.
  • An active license and good standing as a Registered Nurse with the provincial nursing body legislated to regulate and license nurses and compliance with all applicable laws pertaining to the practice of nursing in the province.
  • Diploma from recognized and/or accredited nursing school. Bachelor degree is preferred.
  • Excellent communication, telephone and customer relation skills.
  • Good critical thinking, sound clinical decision-making and problem-solving skills.
  • Basic knowledge and competence in the use of computers and keyboarding.
  • Fluency in English (oral and written) is required and fluency in English and French (oral and written) is preferred.

A little bit about us

Emergency Medical Care Inc. (EMC)

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health.

Are you interested?

Work With Us

Our preference is for those who can work full time but welcome all to apply.

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