GEM Health Care Group

· Installing, configuring, and maintaining servers (both hardware and software).

· Monitoring server performance and ensuring uptime and reliability.

· Applying security patches and updates to servers

· Managing network infrastructure, including routers, switches, and firewalls.

· Setting up and maintaining network connections and ensuring data flow.

· Troubleshooting network issues.

· Creating, modifying, and deleting user accounts.

· Managing access permissions and security settings.

· Assisting users with login and authentication issues.

· Implementing security measures to protect systems from threats and vulnerabilities.

· Performing regular data backups and disaster recovery planning.

· Monitoring for and responding to security incidents.

· Installing and configuring software applications.

· Updating and patching software to ensure security and functionality.

· Troubleshooting software-related issues.

· Maintaining computer hardware, including desktops, laptops, and peripherals.

· Diagnosing and repairing hardware failures.

· Managing hardware inventory and procurement.

· Setting up monitoring tools to track system performance.

· Analyzing logs for errors, anomalies, or security breaches.

· Taking proactive measures based on monitoring data.

· Creating and maintaining documentation for system configurations and procedures.

· Recording changes and updates made to systems.

· Assisting users with technical issues and providing technical support.

· Conducting training sessions for employees on system usage and best practices.

· Ensuring systems and practices comply with industry regulations and company policies.

· Enforcing security policies and access controls.

· Writing scripts to automate routine tasks and system administration processes.

· Managing relationships with technology vendors and service providers.

· Coordinating hardware and software upgrades and maintenance with external partners

· Developing and testing disaster recovery plans to ensure business continuity in case of system failures or disasters.

· Analyzing system performance data to plan for future hardware or resource needs.

Ability to commute/relocate:

• Halifax, NS B3P 2R3: reliably commute or plan to relocate before starting work (required)

Experience:

• IT support: 5 years (required)

Licence/Certification:

• CompTIA A+ (preferred)

GEM Health Care Group is a Nova Scotian, family run business which has been enhancing the lives of seniors in the communities where they operate since 1979.
We continue to remain a leader in transforming how health care is delivered to seniors in Nova Scotia and we strive to provide the best care, service, and quality of life for our residents in a safe, dignified, home-like environment.
GEM currently operates various levels of seniors' care facilities throughout Nova Scotia, Ontario, and in Hollywood, Florida.

Job Type: Full-time

Salary: $30.00-$33.00 per hour

Benefits:

• Dental care
• Life insurance
• Paid time off
• Vision care

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Bonus pay