Under the supervision of the Assistant Director, Application Support, the Support Analyst provides support and maintenance for SMUport, internet, authentication, proxy, and load balancing solutions. The Support Analyst develops and recommends plans for university portal applications, designs custom portal applications and designs interfaces for application integration with other university information systems. This role also analyzes current information systems and recommends changes to systems, monitors system performance, identifies immediate problems and takes corrective actions.
Group affiliation for this position is with the Bargaining Unit 79. The position is evaluated at a Group 9 (salary range $53,675 - 65,607). The Collective Agreement can be viewed here.
What you'll do
To see the full job description, please click here or please request a hard/emailed copy from HR.
What you'll need
A little bit about us
Saint Mary’s University
Saint Mary's University is one of Canada's top primary undergraduate universities--known for its international collaborations, leadership in entrepreneurship, and research that benefits local and global communities. Our programs in Arts, Science, Graduate Studies and the Sobey School of Business are among Canada's best and feature professors who are committed to the success of their students. Saint Mary's provides our 7,000 students with a place that fosters possibility, excellent research opportunities, and distinguished graduate and professional programs combined with a caring community. Nestled in the heart of Halifax, Nova Scotia, on Canada's east coast, Saint Mary's University is marked by iconic buildings, green spaces and fresh ocean air. The Saint Mary's University community is committed to a prosperous future for the world-a world without limits.
At Saint Mary's University equity and diversity are integral to excellence and enrich our community. As an institution committed to fostering an environment of inclusion and respect, we welcome applications from women, Indigenous peoples, racialized persons/visible minorities, persons with disabilities, persons of minority sexual orientation or gender identity and others who might contribute to the growth and enrichment of our community.
Are you interested?
Work With Us
Apply for this opportunity online using our online application system through Career Beacon. Please visit https://www.smu.ca/about/work-at-smu.html to reference the job posting and description and click on "Apply through CareerBeacon" to submit your application or click on "Apply Now" on CareerBeacon.
Qualified candidates should submit the following with their application:
- Cover Letter
- Three Professional References
The position will be posted on May 4, 2022 for a minimum of 10 (ten) business days and posting will remain open until position has been filled. No telephone calls please.
This position offers a comprehensive benefits package which can be viewed here on the Saint Mary's University Human Resources website
Saint Mary's University is proud to offer Flexible Workplace @ SMU, a transformative modern approach to work that recognizes the increasing needs of our staff for better work-life balance, while ensuring the delivery of exceptional learning, services and supports that our Saint Mary's community has come to expect. To learn more, visit Flexible Workplace @ SMU.
All qualified candidates are encouraged to apply; however, preference will be given to applicants who identify as Black, Indigenous, and persons with disabilities. Applicants are encouraged to self-identify. Preference will also be given to Canadian citizens and permanent residents. If you require accommodations during the recruitment process, please contact Human Resources at [email protected].
Saint Mary's University promotes a Healthy Campus including a Scent-Free environment and a Smoke-Free Campus