Discover
The Opportunity
The Supervisor, Corporate Security Services will provide supervision and guidance to a team of contracted security personnel. This role is responsible for the review, investigation and report of security incidents reported to the Security Operations Centre (SOC). The incumbent will provide exceptional customer service and act as a liaison between the loss prevention team, its contracted security team, and all internal and external stakeholders.
What you'll do
Responsibilities
Essential Responsibilities
- Provide exceptional customer service to both internal and external stakeholders
- Respond to inquiries and concerns, provide expertise and collaboration
- Supervise contracted security operations centre staff
- Conduct all initial criminal investigations impacting the store network
- Providing on-site security for the Head Office and the Distribution Centre
- Be a physical security support for the store network, aid in diagnosing and troubleshooting and resolving system issues and failures
- Be able to operate as a collaborative member of a team
Secondary Responsibilities
- Maintain working knowledge of NSLC emergency management procedures to lead SOC coordination during emergency situations including but not limited to fires and workplace violence
- Maintain the Report Management System in ways that pertain to report maintenance, infrastructure tickets and troubleshooting
- Liaise with team members to support situational awareness
- Maintain a global perspective when addressing criminality, assess incident reports and how they may be linked, associated or otherwise related
- Report and liaise with the criminal justice system
- Represent the NSLC as a witness in court
- Demonstrate commitment to the NSLC's social responsibility mandate and KORE Values
- Demonstrate commitment to workplace health and safety
- Perform other related duties as assigned
What you'll need
Qualifications
As a qualified candidate, you will have:
- Certificate, Diploma, and/or Bachelor's degree in criminology or related field of study
- 2-5 years experience in security or related field
- Experience leading and supervising a team
- Remote customer service experience
- Experience and skill in data analysis
- Obtain recognized government security clearance
As the ideal candidate, you will also have:
- Experience with investigative interviewing
- Use of Genetec video management systems
A little bit about us
Nova Scotia Liquor Corporation (NSLC)
Be Part of Something Good - Our people are the heart of what we do, why we do it, and are the key to our ongoing success
Since 1930, we have come together for the good of this beautiful province we call home. The NSLC manages the safe and responsible sale of beverage alcohol and cannabis in Nova Scotia. We contribute to the good of our province with responsible sales, the impact we have on the communities we serve and by the financial contribution we make that helps create a stronger Nova Scotia. We are committed to improving the well-being of our customers, employees and communities across the province. For more information about the NSLC, please visit our website.
A diverse team equals success When our team members bring their true selves to work, we celebrate. We know that diversity of thought, identity,culture,and background makes for an innovative and successful team. If you require accommodations for an interview or need support in applying, please contact us at [email protected]
Are you interested?
Work With Us
For more information, please visit our Careers page. Qualified applicants may submit an application no later than 11:59 pm on March 23, 2020.