University of New Brunswick

Closing Date: July 8th, 2024 at 4:00 PM

Student Affairs and Services
The primary purpose of Student Affairs & Services (SAS) is to support students in achieving their academic , personal, and life goals. In keeping with this, SAS develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively, SAS Divisions contribute directly to the University's goal of transformative educational experiences, innovative programs, and commitment to experiential learning.

WHAT WE OFFER

Full-time | Continuing |Saint John | On-Campus

Standard Work Hours: Mon - Fri | 8:00 am - 4:00 pm | 36.25 hours per week

Salary Range: $19.66 - $23.60 per hour (as of July 1st, 2024)

YOUR FOCUS

Reporting to the Director, Finance and Operations, The Student Support Assistant position provides professional administrative support to the Student Affairs & Services (SAS) Senior Leadership Team and oversees all facets of the day-to-day operation in the Student Services Reception area.

• Greet, assist and direct students, faculty, staff, parents and supporters, prospective students, and the general public and answer inquiries.
• Provide accurate, high-level information regarding university policies, procedures, services and supports for students.
• Coordinate appointments between students and Student Affairs and Services departments and staff.
• Facilitate connection with resources and departments.
• Recognize when a student may be in distress or crisis and proactively offer support.
• Handle student event registrations for department programs and events and track ticket sales.
• Assist in planning and executing special events, receptions, conferences, and workshops on behalf of SAS, including coordinating with university personnel and managing logistical arrangements.
• Schedule daily meetings and appointments for Senior Directors, prioritizing requests, and securing room bookings.
• Regularly review and update department web and intranet platforms.
• Coordinate with Strategic Communications & Marketing to manage projects on behalf of SAS.
• Maintain a professional and organized work environment, including managing office supplies and equipment.
• Collaborate with the Senior Leadership Team within SAS to prepare and process forms, purchase orders, P-Card claims, cheque requisitions, travel advances, expense claims, transfers, and external invoices.
• Track expenses and revenues, reconciling financial, analyze budgets to identify cost-savings opportunities and budget discrepancies.

WHAT YOU BRING

• Post-secondary diploma in Office Management, Office Assistant or related field.
• Minimum 3 years experience working in a computerized, fast-paced, office environment.
• Experience in a customer service role.

Additional Strengths

• Experience in a post-secondary environment is preferred.
• High-quality written and oral interpersonal communications skills.
• Ability to interact and communicate well in a discrete, friendly, non-judgmental manner with students of diverse backgrounds.
• A high level of accountability and excellent judgment, decision making, and organizational skills.
• Ability to handle high volume of telephone, email, and in person traffic.
• Ability to work well in a team environment while showing initiative and being proactive.
• Proficiency in Microsoft 365 (Word, Excel, Access, Outlook, Teams, etc.)
• Experience and knowledge of fundamental accounting principles.
• Knowledge of UNB and Student Affairs & Services is an asset