Discover
The Opportunity
As the Senior User Experience (UX) Specialist reporting to the Sr. Manager UX on our iLottery team, you would be responsible for translating business objectives into digital experiences that make our players happy. This position leads or plays a senior supporting role in all aspects of the UX design process, including Research, Design, Prototyping, Testing and Measurement. Working closely with business and technical stakeholders, the Senior UX Specialist helps define our digital roadmap and leads the implementation of new features and improvements.
What you'll do
Responsibilities
Product Management: work with key stakeholders to improve alc.ca and our mobile apps through projects and enhancements. Act as Product Owner on Agile initiatives. Create a Product Vision and Roadmap. Define business requirements and write user stories aligned to business objectives. Create, update and prioritize the product backlog. Work with the Scrum Master and Development team to remove impediments.
UX Design & Prototyping: Assess business/user requirements to create effective UX designs. Develop personas. Produce sitemaps, information architecture, sketches, wireframes, annotations, and prototypes. Facilitate design workshops. Work with the Web Designer to ensure creative outputs are user-friendly. Document process flows and user journeys.
UX Research & Measurement: Conduct interviews and use analytics to understand our players. Stay current on best practices, trends, technologies, and customer pain points. Conduct competitive research. Support usability testing efforts. Compile and share findings with the UX team and key stakeholders.
Content Management: Support content management efforts. Create content and make updates to alc.ca using Content Managements System (CMS) authoring capabilities. Be proficient in the Adobe Experience Manager (AEM) CMS including custom templates and components. Troubleshoot CMS issues with the AEM development team.
User Acceptance Testing: Support user acceptance testing efforts when delivering projects or enhancements, including creation and execution of test cases.
What you'll need
Qualifications
You have 5+ years business experience
You understand user experience best practices and web technologies
You are collaborative and can get your point across with tact
You are willing to learn and try new things that help the team and the organization
You pay strong attention to detail
You are a strong communicator (verbal and written)
You have a good understanding of business value drivers
You have experience working on projects in a team-based environment
In addition, any or all of the following experience would be great:
- Agile Development methodologies (Scrum)
- Mobile apps (Android and iOS)
- Project and UX software (JIRA, Axure, etc.)
- Gaming and/or gambling industry
- CSS and HTML
- Content Management Systems (Adobe or other)
We're looking for
Core Skills
A little bit about us
Atlantic Lottery
Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island. The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business. We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet. With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good! #ProudToBeAL
We are proud, gritty, community-minded, and punch above our weight. Being Atlantic Canadian means that we work hard and we know how to have fun. It also means that we genuinely care for each other as co-workers, neighbours, and friends.
Your best life is waiting in Atlantic Canada. At Atlantic Lottery, we have many roles that allow you to work from any of our four Atlantic provinces. Explore living East:
Are you interested?
Work With Us
Atlantic Lottery delivers a career in a fun and high-performing environment that offers a competitive salary, relevant training, development opportunities and flexible benefits. If you are interested in applying for this position please apply before March 12, 2018.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.