The Opportunity

Dartmouth, NS
Competition Number: fpmarch24

Filtration Plus, a division of Imperial Manufacturing Group (IMG) is looking for a Talented person to fill a new role of Shipping, Coordination-CSR support. If you like challenges and a fast-paced work place and be part of a small team, we are the place for you!

We are a 'Small independent site' part of a much bigger Corporation (IMG) so you get the best of both worlds!

What you'll do



  • Arrange and schedule all incoming truck loads work closely with vendors.
  • Communicate with vendors on delivery dates and advising missing or damaged products.
  • Responsible for managing all back orders for the branch.
  • Run daily report from Stonefield pertaining to what can ship.
  • Explore ways to decrease what is on the back-order report.
  • Communicate with internal customers and set appropriate expectations on delivery dates.
  • Work to minimize shipping errors.
  • Back up for CSR role, provide and maintain an excellent customer service.
  • Work closely with the CSR's, Sales, and shipping.


  • Responsible for inventory cycle counts.
  • Count and receive freight into inventory.
  • Organize and maintain warehouse flow.
  • Stage orders ready for shipping by picking products and shrink-wrapping skids.
  • Entering pick up information in computer or writing up Waybills.
  • Unload and load trucks & couriers.
  • Work to minimize shipping errors.


  • Deal with walk in contractors and customers.
  • Manage key customer accounts.
  • Update standing orders in Sage Software.
  • Process sales orders and batch orders
  • Customer invoicing.
  • Managing orders in the backlog and seeking opportunities to expedite with problem solving.

What you'll need


  • Experience with Lift Truck operations and/or having Lift Truck training would be an asset.
  • Knowledge or work experience with HVAC / Filtration or other industrial industries.
  • Intermediate computer skills required (Excel / Outlook).
  • Attention to details.
  • Proactive, self-motivated, energetic, customer focused, and results driven.
  • Excellent problem-solving abilities and organizational skills.
  • Must be able to function in a deadline-oriented environment.
  • Able to demonstrate the ability to follow safe work practices.
  • Experience using electronic inventory control system like Sage / ACCPAC / Simply Accounting (Order processing, purchase orders, & invoicing).
  • A High School Diploma/GED is an asset.

We're looking for

Core Skills

Customer Service Shipping Support

A little bit about us

Imperial Manufacturing Group

Imperial Manufacturing Group is a leading manufacturer and supplier of heating, ventilation and structural building products for residential and commercial applications. Recognized as one of "Canada's Best Managed Companies - Platinum Club", our employees are valued and recognized as the key to our success; their growth is continually challenged and supported within our dynamic and diversified organization.

IMG believes that our entrepreneurial culture creates an environment that encourages and enables our employees to be at their best every day. Encouraging them to think on their feet, to take an idea from start to finish, to take ownership of their job, and to ultimately stay ahead of the competition.

Are you interested?

Work With Us

  • 'Family Style' teamwork, we are a small group that accomplishes big things!
  • Competitive wages
  • Benefits from day one!
  • RRSP with employer contribution
  • Vacation, personal days and a volunteer day
  • Free Parking
  • Team activities such as pizza day, pot luck etc.
  • Most of all a great Team to collaborate with!

Please note only selected candidates will be contacted. Thank you for your interest!