The Opportunity

Dartmouth, NS
Full-time - Permanent
Competition Number: FPjan24

Filtration Plus, a division of Imperial Manufacturing Group (IMG) is looking for a Talented person to fill a new role of Shipping, Coordination-CSR support. If you like challenges and a fast-paced work place and be part of a small team, we are the place for you!

We are a 'Small independent site' part of a much bigger Corporation (IMG) so you get the best of both worlds!

What you'll do



  • Arrange and schedule all incoming truck loads work closely with vendors.
  • Communicate with vendors on delivery dates and advising missing or damaged products.
  • Responsible for managing all back orders for the branch.
  • Run daily report from Stonefield pertaining to what can ship.
  • Explore ways to decrease what is on the back-order report.
  • Communicate with internal customers and set appropriate expectations on delivery dates.
  • Work to minimize shipping errors.
  • Back up for CSR role, provide and maintain an excellent customer service.
  • Work closely with the CSR's, Sales, and shipping.


  • Responsible for inventory cycle counts.
  • Count and receive freight into inventory.
  • Organize and maintain warehouse flow.
  • Stage orders ready for shipping by picking products and shrink-wrapping skids.
  • Entering pick up information in computer or writing up Waybills.
  • Unload and load trucks & couriers.
  • Work to minimize shipping errors.


  • Deal with walk in contractors and customers.
  • Manage key customer accounts.
  • Update standing orders in Sage Software.
  • Process sales orders and batch orders
  • Customer invoicing.
  • Managing orders in the backlog and seeking opportunities to expedite with problem solving.

What you'll need


  • Experience with Lift Truck operations and/or having Lift Truck training would be an asset.
  • Knowledge or work experience with HVAC / Filtration or other industrial industries.
  • Intermediate computer skills required (Excel / Outlook).
  • Attention to details.
  • Proactive, self-motivated, energetic, customer focused, and results driven.
  • Excellent problem-solving abilities and organizational skills.
  • Must be able to function in a deadline-oriented environment.
  • Able to demonstrate the ability to follow safe work practices.
  • Experience using electronic inventory control system like Sage / ACCPAC / Simply Accounting (Order processing, purchase orders, & invoicing).
  • A High School Diploma/GED is an asset.

We're looking for

Core Skills

Customer Service Responsible Shipping Vendors

A little bit about us

Filtration Plus Limited

Filtration Plus Limited, located in Dartmouth, Nova Scotia and in operation since 1980; is Atlantic Canada's leader in the distribution and production of the highest-quality air filtration products. As a member the Imperial Manufacturing Group, which was named one of Canada's Best Managed Companies; Filtration Plus has the support and benefits of a large company while operating independently with a "small company feel". Filtration Plus is known in the HVAC community for exceeding expectations in service and providing expertise in Dust Collection, Gas Phase, and Air Filtration to a variety of industrial applications. With exclusive Atlantic Canadian representation of world leading manufacturers like AAF / Flanders, Donaldson-Torit, and Purafil; Filtration Plus is well-positioned for continued growth in the Atlantic Canadian Market!

Are you interested?

Work With Us

  • 'Family Style' teamwork, we are a small group that accomplishes big things!
  • Competitive wages
  • Benefits from day one!
  • RRSP with employer contribution
  • Vacation, personal days and a volunteer day
  • Free Parking
  • Team activities such as pizza day, pot luck etc.
  • Most of all a great Team to collaborate with!