The Opportunity

Halifax, NS
Customer Service
Entry Level
$20.86 - $23.40 / hour

The Service Center Print Assistant is responsible to ensure that all customers receive a smooth experience when interacting with NSCAD Service Center, the Art Supply store and its staff. The Assistant will apply creative problem-solving techniques to daily operational problems and general troubleshooting of the physical and online space. The primary goal of the clerk is to create a superior experience for our customers both in store, by phone and online, setting an example for all staff members. The Service Center Print Assistant will do this by maintaining outstanding customer service, generating revenue through helpful product knowledge, housekeeping, organizing, and assisting the staff and the activities of the university's mailing and printing services alongside the Art Store.

What you'll do


  • Evaluates and coordinates print and service job requests for deadline requirements; prepares complete cost estimates for print job requests and printing bids; prepares invoices for payment both externally and internally.
  • Coordinate incoming external and internal projects within the department and communicate all deadlines to ensure successful completion and delivery.
  • Responsible for maintaining the security procedures and policies of incoming and outgoing mail and courier services, university key and access card systems.
  • Assist with campus wide mail delivery. Deliver orders to port campus once per week or as needed in collaboration with Facilities.
  • Maintain in coordination with the Director - all operational inventory, chargebacks, postages, strategic equipment replacement, and maintenance. Advises director of general purchasing needs and sources.
  • Provide a variety of pre-press operations including scanning, faxing, shredding, editing, and consultation on material choices for internal and external clients.
  • Open/Close NSCAD Service Center following all procedures and security checks.
  • Performs other work as advised.

What you'll need


Minimum grade 12 education plus Previous retail experience or (an equivalent combination of education and experience) required. Diploma in Design and Print Production preferred. Intermediate level of experience with excel is required. Experience with Shopify POS is required. Previous experience in a Print and Copy center is preferred. Ability to lift a minimum of 40lbs comfortably and regularly. Comfortable standing for long periods of time.

We're looking for

Core Skills

ACE Customer Service Maintenance Responsible Security

A little bit about us

NSCAD University

NSCAD University (Nova Scotia College of Art and Design) is one of Canada's oldest independent cultural institutions and regarded as a principal center for education and research in visual culture in North America. NSCAD University offers graduate and undergraduate degrees in fine and media arts, craft, design, art history, art education and critical studies, as well as an ambitious array of Extended Studies courses. NSCAD University alumni are among the world's most highly regarded artists, gallery directors, designers, curators and art educators.

Are you interested?

Work With Us


Applications should be sent via the CareerBeacon website. Applications should include a cover letter and detailed CV.

Deadline for applications: The University will begin considering applicants on October 3, 2023 and continue until the position is filled. We appreciate all applicants, however only those selected to move forward in the competition will be contacted. Please note this is a 6 month term position and is associated with the NSGEU Local 82 bargaining Unit and expected to work 35 hours per week.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents of Canada will be given priority in this search. NSCAD university encourages applications from Indigenous persons, racially visible persons, persons with a disability, women, and all candidates who would contribute to the diversity of our community.