Discover

The Opportunity

Dieppe, NB
Customer Service
Experienced
Full-time

Volkswagen Moncton is the fastest growing VW dealership in Atlantic Canada. With our growing business, we are looking to build onto our team with a Bilingual Service Advisor. The Service Advisor's role is to provide an excellent customer experience to our service customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand. 

If you enjoy interacting with people and you like to provide a great customer experience by selling, then this position is for you! 

What you'll do

Responsibilities

  • Schedule service work in the service department.
  • Discuss the required or recommended services for a vehicle, with the customer.
  • Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services.
  • Explaining the benefits and the potential outcomes of postponing repairs to customers.
  • Other duties may be assigned as necessary.

What you'll need

Qualifications

  • College diploma in business, marketing, sales or equivalent, or demonstrated work experience
  • 2 years' experience in customer service or sales is an asset 
  • Must be fluently bilingual in English and French
  • Strong interpersonal, customer service skills, and troubleshooting skills
  • Good work ethic
  • Must have a valid driver's licenses & clean driver's abstract 

We're looking for

Core Skills

Bilingual English-French Dependable Team Player Excellent interpersonal skills Professional Manner Customer Service Communication Sales & Selling

A little bit about us

Volkswagen Moncton

Volkswagen Moncton is your source for all your VW needs in the Greater Moncton area. Our goal is to make as many New Brunswick customers as satisfied as possible. It is through treating people right that Volkswagen Moncton separates itself from other dealers throughout New Brunswick.

Are you interested?

Work With Us

 Hours of Work: Monday to Friday 8am to 5:30pm, with some Saturdays 9am to 1pm.

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

  • Competitive Wages
  • Comprehensive benefits plan, educational assistance and excellent employee discounts;
  • Career growth and continuous development;
  • Respectful and cohesive working environment with strong company values.

Volkswagen Moncton is your source for all your VW needs in the Greater Moncton area. Our goal is to make as many New Brunswick customers as satisfied as possible. It is through treating people right that Volkswagen Moncton separates itself from other dealers throughout New Brunswick.