Volkswagen Moncton

The Opportunity

Volkswagen Moncton is looking for a Service Advisor to join their team.

The Service Advisor's role is to provide an excellent customer experience to our customers. We are seeking a polite, friendly, and well-mannered individual to represent our company and the Volkswagen brand.

If you enjoy building relationships with people and you like to provide value-added services by selling, then this position is for you!

Bilingual in English and French is an asset.

Why Work With Us?

Volkswagen Moncton is committed to investing in our employees through training programs and a great work environment, plus:

• Competitive Wages

• Group Benefit Plan including health, dental, vision, life insurance, and more, starting your first day

• Pension Plan

• Employee discounts on cars and furniture

• Career growth and continuous development

Responsibilities

• Schedule service work in the service department

• Discuss the required or recommended services for a vehicle, with the customer

• Gather information on the vehicle's condition from the Service Technicians, and advise the customer on recommended or urgently required services

• Explaining the benefits and the potential outcomes of postponing repairs to customers

• Other duties may be assigned as necessary

Qualifications

• Previous experience in a customer service or sales is preferred

• Has good computer skills and an aptitude to learn new software

• Bilingual in English and French is an asset

• High school diploma or GED required

• Strong interpersonal and customer service skills

• Likes helping people

• Good work ethic