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The Opportunity

Halifax, NS
Administrative
Experienced
Contract

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 18,800 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that's celebrating 200 years of academic excellence in 2018.

The Office of the Registrar consists of a number of units which provide guidance and expert advice to assist students on their path from high school through to Convocation. Reporting to the Assistant Manager, Processing Unit, the Senior Clerk is responsible to provide faculty, staff, current or prospective students and the general public with information pertaining to the policies and procedures of the Office of the Registrar and Dalhousie University.

Key Responsibilities:

  • Maintain a sound knowledge of University programs, policies and procedures in order to provide information to students, prospective students, and parents on matters such as admission requirements, deadlines, registration, transfer credits, letters of permission, loans and financial information, awards, add/drop forms, waivers, intent to graduate forms, requests for transcripts, confirmation letters, etc. 
  • Process applications, supporting documents and admission decisions for the Processing Unit; input admission decisions on Banner (acceptance, rejection) ensuring the accuracy of the decision. 
  • Process admission deposit reports, update student's status and process second-entry acceptance reports. Order acceptance letters and input attribute codes to ensure correct tuition fees are charged. 
  • Share responsibility for responding to a large volume of telephone and e-mail inquiries and process incoming mail and faxes. 
  • Ensure class selection is complete and process a variety of forms including change forms, add/drop, withdraw, degree name, major, grade changes, etc. Input grades on Banner from grade return sheets. 
  • Process transcript requests and verify, balance and prepare summary sheets for nightly deposits.

Qualifications: Business/Office Administration program with approximately five years' related work experience in a high-volume document processing environment, or equivalent combination of training and experience is required. Proficiency in MS Office and experience with integrated administrative systems (e.g., Web Xtender, SARS) is required. Excellent communication (verbal and written), interpersonal and organizational skills are essential. Experience using Banner software would be an asset.

Dalhousie University supports a healthy and balanced lifestyle. Our total compensation package includes a defined benefit pension plan, health and dental plans, a health spending account, an employee and family assistance program and a tuition assistance program.

Apply online by December 19, 2018 to competition N77-18121.

Salary Range: $23.57 - $28.74 per hour (32.5 hours per week, $39,827 - $48,570 annually). This is a two-year term position (C-6). This is a provisional classification. Formal classification procedures will be initiated by the Compensation & Job Evaluation Unit in approximately six months.

This position is part of the Nova Scotia Government and General Employees Union Local 77 (NSGEU).

Bargaining unit employees for NSGEU local 77 are given first consideration and will be notified regarding the status of their application. All other applicants will be considered when there is no qualified internal candidate. We thank all applicants for their interest, however, only candidates selected for an interview will be contacted. 

Dalhousie University is committed to fostering a collegial culture grounded in diversity and inclusiveness. The university encourages applications from Aboriginal people, persons with a disability, racially visible persons, women, persons of minority sexual orientations and gender identities, and all candidates who would contribute to the diversity of our community. For more information, please visit www.dal.ca/hiringfordiversity.

A little bit about us

Dalhousie University

Dalhousie University is Atlantic Canada's leading research-intensive university and a driver of the region's intellectual, social and economic development. Located in the heart of Halifax, Nova Scotia, with an Agricultural Campus in Truro/Bible Hill, Dalhousie is a truly national and international university, with more than half of our 19,000 students coming from outside of the province. Our 6,000 faculty and staff foster a vibrant, purpose-driven community, that celebrated 200 years of academic excellence in 2018.

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