The Opportunity

Fredericton, NB
$68,373 - $95,723 / year
Competition Number: 266-23.24

Closing Date: April 5th, 2024 at 4:00 PM

The primary purpose of Student Affairs & Services (SAS) is to support students in achieving their academic, personal, and life goals. In keeping with this, SAS develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively, SAS Divisions contribute directly to the University's goal of transformative educational experiences, innovative programs, and commitment to experiential learning.


Full-time | Continuing | Fredericton| On-Campus

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Additional Working Conditions:

  • Some evening and weekend work based on operational needs.
  • Occasional travel between campuses.

Salary Range: $68,373 - $95,723 per annum


Working in collaboration with the Associate Vice-Provost, Student Affairs and Services (AVP), whom they will report to, the Senior Advisor, Strategic Planning, Assessment and Operations will advise on strategy, proposal development, recommend solutions, implement project plans, foster external partnerships and respond to the objectives and priorities of the Portfolio and the Institution.

  • Collaborate with the Executive Assistant and Project Manager (EA/PM) to lead project management processes for the Portfolio.
  • Monitor special projects within the Portfolio, to ensure the objectives of SAS are carried out efficiently and effectively.
  • Identify and act on opportunities for strategic and value-added collaboration and partnerships on behalf of SAS with the shared goal of creating an inclusive and decolonized campus culture.
  • Provide leadership and guidance to the Senior Directors and Directors and their units from an institution-wide and portfolio-wide perspective to make operational decisions, often under pressure.
  • Oversee and manage compliance with University policies and procedures for the SAS portfolio.
  • Provide strategic oversight to budget development including financial analysis, projections, reporting and financial planning for all departments within SAS.
  • Respond quickly to emerging situations and provide support and guidance to Senior Directors and program managers where required.
  • Supervise Directors responsible for SAS IT, SAS Finance/Operations/Administration, and the Student Union Building.
  • Develop a robust quality assurance and assessment program for SAS and provide oversight and support to the program review and assessment processes.
  • Work closely with Institutional Planning and Budgeting to ensure that data collection and analysis practices are designed to collect and analyse the types of data required to conduct useful quality control and assessment work in relation to the SAS portfolio.
  • Research, review and collect data to support evaluation and research, most especially the Strategic and Tactical Planning and Policy Development and the Quality Control and Assessment Functions.
  • Lead working groups, both within SAS and across the institution, tasked with researching recent developments and design and implement innovative new best practices to address such developments.
  • Represent Student Affairs and Services on committees, task forces, and working groups both internal and external to the University.
  • Contribute to the University's work on Strategic Enrollment Management and on Persistence, Attribution, and Retention.
  • Plan and implement policies and programs that reflect best practices in supporting student recruitment, engagement and success.


  • Masters degree in a relevant field.
  • Minimum 5 years experience with progressive responsibility in Post-Secondary Education, preferably in Student Services.
  • An equivalent combination of education and experience may be considered.

Additional Strengths

  • Proven experience overseeing departmental contracts and capital projects.
  • Knowledge and understanding of current best practices in student affairs.
  • Ability to work within a culturally and demographically diverse campus community.
  • Understanding of student affairs research and practice, and the ability to conduct relevant research and assessment.
  • Development and implementation of student/client-centric programming and services resulting in measurable and sustained student retention and satisfaction an asset.

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A little bit about us

University of New Brunswick

The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2024 and one of Atlantic Canada's Top Employers for 2023.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.

Are you interested?

Work With Us

UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.

This position is part of the non-union Administrative, Professional and Technical (APT) group.

The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.