The Opportunity

Moncton, NB
Entry Level

The role of Sales Support Agent is to provide administrative and strategic support to brokers, advisors and the group insurance sales team. Reporting to the Manager, Relationship Partner, the person in this position is primarily responsible for processing and managing requests from brokers. This person must be able to do the initial processing of quote requests, while acting as the contact bridge between the broker and internal teams. He/she will also provide support to Assumption Life sales advisors on a daily basis.

What you'll do


  • Administrative support for sales team - Group insurance
  • Handling of calls and requests from new agents (brokers)
  • Verification/Validation of specifications, in order to validate the basic underwriting criteria to determine the level of risk associated with the file.
  • Act as back-up for advisors during their absence (vacation, illness, business travel).
  • Different procedures and administrative tasks in the files.

What you'll need


  • College or university degree in administration, office management or equivalent;
  • More than three (3) years experience in an administrative position or related field;
  • Basic knowledge of Microsoft Office suite
  • Strong oral and written skills in French and English;
  • Exceptional sense of initiative and independence;
  • Good organizational skills, ability to plan and organize work and documents;
  • High degree of discretion to ensure confidentiality of files;
  • Excellent interpersonal, communication, tact and diplomacy skills;
  • Facility with calculations and figures;
  • Ability to concentrate effectively in a work environment where there may be many interruptions;
  • Effective management of time and priorities;
  • Excellent customer service; good communication with people at all levels and from various backgrounds to exchange information and maintain good contacts;

A little bit about us

Assumption Life

At Assumption Life, we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation.

Assumption Life is deeply committed to its community's development

Founded in 1903 in Massachusetts, Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception, Assumption Life has continued to making difference beyond the borders of l'Acadie for all families across Canada. Our Company, which began as a great idea 116 years ago, is now one of the largest mutual life insurance and financial services companies in Canada. Today, this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events, raising funds for charities or, helping people in need, Assumption Life employees are very committed to their community and are always ready to help.

An employer of choice

We ensure competitive salaries, as well as performance-based bonuses, generous benefits and flexibility in our policies and practices to respond to the needs of our employees.

Assumption Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. We extend employment regardless of race, color, ancestry, religion, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, genetic characteristics, disability, gender identity or gender expression, status of a pardoned person, social condition or political activity. If you have a disability or special need that requires accommodation for an interview, please let us know by emailing [email protected]

Are you interested?

Work With Us

The chance to be part of a dynamic, high-performance team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
Opportunities for training and development;
A comprehensive benefits package including competitive salary, bonus, pension and benefits;
A dynamic downtown Moncton location;
A paid volunteer day;
Time off to care for family members and pets.