Events East

THE ORGANIZATION:

At Events East Group, we proudly manage and operate the Halifax Convention Centre, Scotiabank Centre and Scotiabank Centre Box Office. Our people and our community make us the favoured event destination for our guests. Whether we're attracting large delegations or hosting an elite group of athletes for an international competition, we are a catalyst for new opportunities and connections between Nova Scotia and the world.

Designed to meet the needs of multiple events, Nova Scotia's Halifax Convention Centre offers over 120,000 square feet of flexible event space in the heart of downtown. The Halifax Convention Centre is part of the Nova Centre, a million-square-foot, mixed-use development that includes a hotel, office towers, and retail space. It is the largest integrated development project in the province's history.

THE POSITION:

The Halifax Convention Centre managed by Events East Group is now inviting applications for the position of Sales Associate with our Sales team.

Reporting to the Director of Sales, the Sales Associate is responsible for sales team administrative support as required across various markets to contribute to securing conferences and events. This position is also responsible for contributing to the team sales goal by booking new and reoccurring events with one hundred-fifty (150) or less expected attendees.

This permanent, salaried position will operate in the Halifax Convention Centre offices.

THE DUTIES AND RESPONSIBILITIES:

Operations:

• Ensure all event details gathered during the sales process are communicated to teams supporting a smooth transition to event execution.
• Communicate client site visits in a timely manner to all teams via the HCC Site Inspection Distribution List in Outlook.
• Manage special projects for the team as required including facilitation of our client appreciation program.
• Conduct and communicate client site inspections and engage team members including Encore when appropriate.
• Achieve annual performance goals to contribute to the organizations overarching targets for events and delegates hosted.
• Actively participate in team meetings, projects, and internal committees as assigned.
• Support the mission of the Halifax Convention Centre Customer Service Vision ensuring clear communication with internal teams and clients are supported through their customer journey.
• Other duties as required.

Administration:

• Adhere to all Events East Group policies, procedures, and guidelines
• Support sales team members with efficient and accurate preparation of proposals, contracts and addendums.
• Follow up on event deposits to ensure they are received on time.
• Respond to all client requests and communications with a pleasant demeanor ensuring accuracy of information and client needs are met.
• Respond within 24 hours to incoming inquiries via phone or the website.
• Book inquiries for events with one hundred fifty (150) or less expected attendees including booking space, client follow-up, site inspection and contract preparation.
• Log sales activity and client communication in Ungerboeck.
• Develop relationships with event management and operations team to support a positive client experience.

Leadership:

• Represent Halifax Convention Centre in a positive, professional manner with clients, guests and external partners.

• Act as a positive role model for all staff members in job performance, work ethic, and disposition.

• Foster positive relationships with all teams, championing organizational values and recognizing colleagues who demonstrate supporting behaviors.

Training & Development:

• Participate actively in all training and development initiatives.
• Support adoption of new technologies and technical skills as they are introduced to the department.
• Support the adoption of new projects as they are introduced to the department.

Health & Safety:

• Create, promote, and follow all departmental standards and guidelines, job procedures, and protocols to continuously ensure the safety of oneself, team members, and clients.
• Report all safety hazards to the direct supervisor as soon as is reasonably possible. Take action to correct the safety hazard if possible and reasonable.

THE PERKS AND BENEFITS:

• 3 weeks of vacation starting
• Sick and personal days
• Employee and Family Assistance Program (EFAP) available through Telus Health
  • Discounts
  • Free counselling services
  • Resources available for personal life needs
• Medical & Dental benefits through Medavie BlueCross as soon as you start!
• Short Term Illness (STI) and Long Term Disability (LTD)
• Participation in the Province of Nova Scotia Public Service Superannuation Plan
• 13 paid holidays or Time in Lieu for working on the holiday
• Paid bereavement leave
• Discounted transit bus pass through SmartTrip
• Discounted gym membership at Goodlife Fitness

THE PROFESSIONAL REQUIREMENTS:

Education and Experience:

• Preference for Business or Hospitality Degree or Diploma
• 1-2 years of experience in a comparable industry position.
• Strong communication and computer skills.
• Ability to manage multiple priorities and prioritize tasks with ease.

Physical Demands:

• Sitting for extended periods of time working on a computer.
• Other physical demands as required.

Events East is committed to a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. We encourage applications from qualified African Nova Scotians, racially visible persons, women in non-traditional positions, persons with disabilities, Indigenous persons, and persons from the 2SLGBTQIA+ community. We encourage applicants to self-identify.

During the recruitment process, applicants have the right to request an accommodation. Any applicant invited to participate in testing or an interview and who requires an accommodation should discuss their needs, in confidence, with the Recruiter when selected.

TO APPLY: Apply via Career Beacon.

APPLICATION DEADLINE: Applications will be reviewed as they are received until the position is filled.

We thank all applicants for their interest, however only those selected for an interview will be contacted.

For further information, please visit our website at?www.eventseast.com