The Opportunity

Moncton, NB
Competition Number: 2498120

The Opportunity

Lounsbury Furniture Moncton is looking for an Operations Manager to oversee the customer service department, service department and overall function of the store.


  • Oversee Customer Service Department and Service Department.
  • Create a strong store culture that generates high-performing and engaged employees.
  • Resolve customer-related issues, including escalated customer concerns.
  • Work with the Sales team in daily sales transactions.
  • Assist with monthly and yearly inventory counts.
  • Work with other departments to ensure our customers receive the best customer service possible.
  • Responsible for maintenance of building.
  • Be a member of the Health and Safety Committee.


  • Previous experience in a retail environment is required.
  • Previous management experience is required.
  • Excellent communication and problem-solving skills.
  • Demonstrated knowledge of inventory control techniques and procedures.
  • Strong understanding of retail store operations, merchandising, and customer service.
  • Sound judgment and strong decision-making skills.
  • Flexible work schedule, evenings and weekends are required.

Why Work with Us?

Lounsbury Furniture is committed to investing in our employees through training programs and a great work environment, plus:

  • Group Benefit Plan
  • Paid Vacation Days
  • Pension Plan
  • Great work culture
  • Fun and dynamic work environment
  • Employee discounts on cars and furniture

Look for yourself

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A little bit about us

Lounsbury Furniture

The Lounsbury Group has successful retail operations in New Brunswick, covering the entire province from north to south. Lounsbury's greatest accomplishment is the ability to have grown our business in a diverse environment of bilingual communities. Lounsbury Group employs over 400 employees in its automotive dealerships, heavy-duty truck dealerships, brand name home furnishing stores and our own independent leasing company. We are a company which has rejuvenated itself continuously to remain leaders in our respective businesses. Our network of operations covers the region and our corporate goodwill has enabled us to develop strong relationships in the communities we serve.