The Opportunity

Moncton, NB
Customer Service
Entry Level

Come join our team!

Waterworks has been designing, building, renovating, and maintaining pools in the Maritimes and other parts of Canada since 1986. Our staff are experienced professionals that include more Certified Building Professionals, Certified Hot Tub Technicians, and Certified Service Professionals than any other company in the Maritimes. In other words, our people know their stuff, inside and out. Join our team and become one of our skilled professionals in the pool and spa industry.

Reporting to the General Manager, the Full-Time Seasonal Retail Sales Associate will provide professional, courteous, and knowledgeable customer service to our retail store customers in Moncton, NB. The ideal candidate will be a self-starter with an eagerness to learn and a positive attitude. You work well independently and in a team environment and have a strong ability to relate and understand the customer's needs and requests for the products and services Waterworks offers. If you are personable, reliable and have a flexible schedule we want you on our team! We also provide training to help you to excel in your position!

What you'll do


Here's what your day-to-day looks like:

  • Testing pool and spa water
  • Respond to customer calls, emails, and in-store visits in a professional and friendly manner
  • Effectively communicate with clients and team members to ensure quality customer service
  • Provide support and refer customers to other knowledgeable team members when needed
  • Utilize Point of Sale system to handle customer sales transactions
  • Receive service calls/special order requests from customers
  • Keep work area clean and organized
  • Face products on display in the showroom

What you'll need


Our ideal candidate has the following:

  • Experience and knowledge of the pool and spa industry is an asset
  • Experience in retail sales or cashier experience is an asset
  • High School Diploma or equivalent
  • Ability to handle physical demands of the job (able to lift 50 pounds) for customer carry out service
  • Detail oriented with an ability to follow instructions and procedures
  • Ability to communicate effectively and professionally both with customers and colleagues
  • Exceptional teamwork and interpersonal skills

We're looking for

Core Skills

Customer Service Retail Sales Spa Support

A little bit about us

Waterworks Pools and Spas

Waterworks Pools & Spas is a family-owned and operated swimming pool and spa company

in Moncton, New Brunswick. A holder of national and international award winning pool designs,

Waterworks manages a beautiful backyard-living showroom along with service, commercial and installation

departments to create Atlantic Canada's premier pool and spa company. Our mission is improving

family-time, one backyard at a time.

Are you interested?

Work With Us

Why do you want to work with us?

  • Competitive wage
  • Flexible schedule
  • Waterworks clothing
  • Access to EAP program