Lounsbury Furniture

The Opportunity

Lounsbury Furniture Moncton is looking for an Operations Manager to oversee the customer service department, service department and overall function of the store.

Responsibilities

• Oversee Customer Service Department and Service Department.
• Create a strong store culture that generates high-performing and engaged employees.
• Resolve customer-related issues, including escalated customer concerns.
• Work with the Sales team in daily sales transactions.
• Assist with monthly and yearly inventory counts.
• Work with other departments to ensure our customers receive the best customer service possible.
• Responsible for maintenance of building.
• Be a member of the Health and Safety Committee.

Qualifications

• Previous experience in a retail environment is required.
• Previous management experience is required.
• Excellent communication and problem-solving skills.
• Demonstrated knowledge of inventory control techniques and procedures.
• Strong understanding of retail store operations, merchandising, and customer service.
• Sound judgment and strong decision-making skills.
• Flexible work schedule, evenings and weekends are required.

Why Work with Us?

Lounsbury Furniture is committed to investing in our employees through training programs and a great work environment, plus:

• Group Benefit Plan
• Paid Vacation Days
• Pension Plan
• Great work culture
• Fun and dynamic work environment
• Employee discounts on cars and furniture