Discover
The Opportunity
Closing Date: June 22, 2023 at 4:00 PM
CENTRE FOR ENHANCED TEACHING & LEARNING
The Centre for Enhanced Teaching & Learning promotes a strong culture of teaching & learning excellence, helps educators and faculties develop and deliver excellent course and curricula, supports educators use of instructional technology and media, and facilitates the development and use of exceptional teaching & learning spaces, both physical and virtual.
WHAT WE OFFER
Full-time | Continuing | Fredericton | On-Campus
Standard Work Hours: Summer Hours | Mon - Fri | 7:45 am - 4:00 pm | 36.25 hours per week
Additional Working Conditions:
- Must be able to lift and carry equipment up to 50lbs.
- Flexibility in working hours, including after-hours support, events, and conferences is necessary.
Salary Range: $23.65 - $29.50 per hour
YOUR FOCUS
Reporting to the Classroom Technology and Services Supervisor, the Resource Administration/Education Coordinator provides a central point of contact for all UNBF classroom support issues for faculty, staff, and students. This position also provides several specialized technical services such as training, technical support, consultation, troubleshooting, emergency classroom response, and event support.
- Assist faculty, staff, and students at UNBF with classroom and audio-visual support issues via phone, email, or in person.
- Apply policies and procedures to the daily operations of the Equipment Pool and classroom support, while presenting a positive service image to the UNB community.
- Handle the administration of the WebCheckout inventory tool, used to track equipment rentals and repairs.
- Support other departments on campus who also use Web Checkout.
- Assist with the operation of the Equipment Pool walk-up counter that serves the needs of UNBF.
- Take reservations and makes equipment and space bookings for short-term loans and conference events.
- Make recommendations to patrons regarding technical issues and challenges they're encountering.
- Maintain all equipment in a clean, functional state.
- Liaise with workshop technicians for any necessary equipment repairs or services.
WHAT YOU BRING
- Post-secondary diploma in a related field.
- At least 3 years of experience working with and troubleshooting audio-visual, multimedia, and information technology equipment.
Additional Strengths
- Demonstrated excellence in customer service, analytical and interpersonal communication skills.
- Experienced with database administration and systems management.
- Familiarity with Apple and Windows software and devices.
A little bit about us
University of New Brunswick
The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2024 and one of Atlantic Canada's Top Employers for 2023.
UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.
Are you interested?
Work With Us
WHY CHOOSE UNB?
UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.
GENERAL LABOUR AND TRADES AND ALLIED SERVICES AND AUDIO-VISUAL GROUP (GLTA)
This position is part of the UNIFOR, Local 4504 employee group and falls under the GLTA Collective Agreement.
COMMITMENT TO EQUITY, DIVERSITY & INCLUSION
The University of New Brunswick is committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.
We thank all who apply; however, only those selected for an interview will be contacted.