Discover

The Opportunity

Charlottetown, PE
Real Estate and Property Management
Experienced
Full-time - Permanent

Located at 20 Daniel Drive in Charlottetown, West Royalty Suites is Prince Edward Island's newest 97 unit apartment community. As a key member of our property management team, the Resident Manager will act as the primary point of contact for all residents and will be responsible for day-to-day building operations through preventative maintenance, site upkeep and resident policy adherance.

What you'll do

Responsibilities

Responsibilities

  • Conduct responsive, respectful and professional resident relations including resident communications, leasing enquiries and building policy violations 
  • Oversee property appearance and maintaint an appealing atmosphere for residents including: cleanliness, organization and good repair
  • Coordinate interior and exterior maintenance including repairs, painting, minor plumbing and electrical, appliance issues, upgrades, renovations, landscaping and snow removal
  • Deliver emergency, preventative, corrective and seasonal maintenance according to priority and pre-determined schedules
  • Ensure building and company policies, procedures and operations are implemented effectively and efficiently
  • Maintain and conduct property inspection; including mechanical systems, common areas, units, fire safety as well as building envelope
  • Remain current with local health and safety regulations through regular training sessions
  • Advise on vendor and supplier contract terms and scheduling
  • Conduct inventory control of maintenance/cleaning supplies and equipment
  • Maintain accurate and comprehensive work order documents, logs, and unit inspections

What you'll need

Qualifications

Education & Previous Experience

  • High School diploma or equivalent
  • Previous experience in related role
  • Property management
  • Customer service
  • Tenant relations
  • Skilled trade

Skills & Knowledge

  • Working computer skills (MS Office, G Suite and Buildium)
  • Ability to read and understand mechanical drawings and manuals
  • Working knowledge of building operating systems including water systems, electrical, heating, cooling, fire and sprinkler, fire pump and generator
  • Knowledge of maintenance practices, procedures, standards and requirements
  • Knowledge of building code
  • Understanding of contract terms and residential leases

Capabilities

  • Strong customer service orientation
  • Manage multiple tasks and ability to meet deadlines
  • Solid communication and interpersonal skills
  • Responsive to changing priorities and requirements
  • Consistently professional in demeanor and appearance
  • Strong problem-solving and organizational skills
  • Team and collaboration skills
  • Comfortable working under pressure
  • Reliable and demonstrate strong work ethic

We're looking for

Core Skills

Hard working Dependable Team Player Positive attitude Highly-organized Maintenance Management Outstanding Customer Service

A little bit about us

West Royalty Suites

Are you interested?

Work With Us

Work Conditions

Interior and exterior work in all weather conditions, resulting in physical exertion. Requirement for physical inspections, visits to properties, site cleaning and maintenance.

As the successful candidate, you will be joining a real estate development company with a peerless reputation for quality, integrity, and design excellence - creating special places and experiences for people to thrive in. We envision every building project as an opportunity to create a positive contribution to the lives of the residents and communities we serve.

While we do appreciate all applicants interest in the position, only those selected to move on to the interview process will be contacted.