The Opportunity

Fredericton, NB
Community and Social Services
Full-time - Permanent
$46,061 - $57,573 / year
Competition Number: #053-23.24

Closing Date: September 8, 2023 at 4:00 PM

Student Affairs and Services

The primary purpose of Student Affairs & Services (SAS) is to support students in achieving their academic, personal, and life goals. In keeping with this, SAS develops and delivers a wide range of programs and services that enhance and contribute to the student experience and the learning environment. Individually and collectively, SAS Divisions contribute directly to the University's goal of transformative educational experiences, innovative programs, and commitment to experiential learning.


Full-time | Continuing | Fredericton | On-Campus

Standard Work Hours:

Summer Hours - Mon - Fri | 7:45 am - 4:00 pm | 36.25 hours per week

Additional Working Conditions:

  • Evening and weekend work required on an on-call basis.
  • The successful applicant will be required to live on campus in a provided apartment (taxable benefit).

Salary Range: $46,061 - $57,573 per annum

This salary range is subject to increases based upon the terms of the new collective agreement once signed by both parties.


Reporting to the Director of Residence, the Residence Life Coordinator (RLC)oversees the overall vision, impact, and administration of Residence Life on campus, as well as all aspects of staff training, and Residence Orientation. The RLC provides input into the development and implementation of policies as well as the internal residence discipline process. The RLC is responsible for the direct supervision of daily activities and the positive team dynamic of the Residence Life Team. The RLC assists students with and transitioning to residence life by developing and implementing programming that supports and develops community life. The RLC aids in enforcing residence behaviour standards and policies.

  • Supervise Residence Life student staff.
  • Recruit, train, and oversee student staff day-to-day duties.
  • Participate in a rotational on-call schedule for evenings and weekends.
  • Conduct performance reviews of Residence Life student staff.
  • Initiate disciplinary actions for Residence Life student staff when needed.
  • Plan and deliver training programs for Residence Life student staff.
  • Provide leadership to Residence Life student staff by disseminating information and providing timely feedback.
  • Chair weekly Residence Life student staff meetings (twice weekly if required).
  • Assist students in adapting to University and Residence Life.
  • Mediate roommate conflicts when RA intervention is not successful.
  • Advise students with personal, emotional, mental, and academic concerns and/or refer them to the appropriate university or community resources.
  • Mediate, negotiate, and de-escalate student issues.
  • Plan and deliver Residence Orientation activities along with house/community meetings.
  • Consult with appropriate university personnel regarding any safety or security issues.
  • Promote responsible behaviour through personal role modelling and mentoring.
  • Foster mutual understanding and inclusiveness for all cultures, race, sexual orientations, gender identities, etc.
  • Manage all Residence programming and activities; ensuring that Residence Assistants are providing a balanced program of social, recreational, and educational programs.
  • Organize, manage, and implement Residence Orientation in consultation UNB Saint John Residence Life staff.
  • Oversee RAs and liaise with community and campus partners in organizing programming that is aimed at residence students.
  • Approve RA budgets.
  • Manage check-in and check-out for all students.
  • Edit the Residence handbook and contract annually.
  • Ensure residence rules/policies are kept up-to-date and reflect the current needs of students, within reason.
  • Participate in various university committees as assigned by the Director, Residence.
  • Keep detailed documentation of interactions with students.
  • Understand and be able to coordinate/manage resources in residence in emergency situations (medical crisis, assault, sexual assault, etc.)


  • A University Degree in a related field.
  • 2-3 years of experience in a prior Residence Life or a related role.

Additional Strengths

  • Strong interpersonal and communication skills.
  • Comfortable with living and working in a residential campus environment.
  • Ability to keep up with changing deadlines and demanding work environment.
  • Exceptional communication, consensus-building, and negotiation skills.
  • Ability to produce critical policy and procedure documents that are comprehensive and readily understood by students.
  • Empathetic listening skills to deal with students and parents/supporters in stressful situations.
  • Strong analytical, problem-solving, and decision-making skills.
  • Extensive knowledge of student support trends, best practices, and standards.
  • Ability to successfully perceive, navigate and respond appropriately to sensitive issues.

A little bit about us

University of New Brunswick

The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2024 and one of Atlantic Canada's Top Employers for 2023.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.

Are you interested?

Work With Us


UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.


This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.


The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.