Mount Saint Vincent University

The Reference Assistant serves in a leadership role on the Library's Research Help and Instruction Teams. This involves various responsibilities, including the following core areas:

• delivering research help services to students, faculty, and staff either face-to-face, online, or by phone;
• coordinating the organization of the Research Help Team schedule;
• developing and delivering customized instruction sessions on library research topics and systems;
• creating instructional materials and online research guides; and
• liaising with non-degree program areas (e.g. Learning Passport, International Education Centre).

The Reference Assistant is also engaged with the following activities:

• participating in the development and maintenance of the Library's social media presence;
• planning and promotion as part of the Engagement Team with special events and displays; and
• supporting the Collections and Acquisitions Team with projects and daily operations.

A university degree and a minimum of one year of related work experience is required. Prior work experience in an academic library, particularly in the area of reference (research help) services, is preferred. A Library Technician Diploma will be considered an asset. Instruction is a primary responsibility of this position; experience and/or aptitude for instruction, either one-on-one or in a group setting, is essential. A commitment to outstanding customer service, as well as excellent inter-personal and communication skills, is also required. Candidates must have strong technology skills with previous experience using learning management systems (e.g. Moodle) considered an asset. Knowledge and/or comfort with engaging community, for example at special events or on social media platforms, is expected.

Recognized as a leader in distance and experiential learning, and based on a strong tradition of social responsibility, Mount Saint Vincent University takes a personalized approach to education to nurture socially responsible global citizens. Founded in 1873, the Mount has been nationally recognized for having one of the lowest student-to-professor ratios, for providing students early access to valuable research opportunities, for its legacy in the advancement of women, and for facilitating critical advancements in food security, healthy aging, literacy, and childhood development. The Mount believes that our people are our foundation and our relationships are built on respect and accountability. Please visit www.msvu.ca to learn more about us.

Applications should include a cover letter and resume. This competition closes on December 12, 2019.
Mount Saint Vincent University is strongly committed to fostering diversity and inclusion within our community and encourages applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities, and other groups that would contribute to the diversification of our campus. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify in their application materials. All qualified candidates are welcome to apply; however, priority will be given to Canadian citizens and permanent residents.