Discover

The Opportunity

Port Hawkesbury, NS
Can work Remote
Information Technology
Experienced
Temporary

LearnNorth is looking for a creative Product Owner to lead our long-term product vision and strategy. The ideal candidate will have a great eye for detail and understanding of user experience. They’ll use their understanding of customer experience to help us build services people can’t live without. We’re looking for someone who loves talking with customers and analyzing user data. Someone who can make the most of this data and use it to make smart decisions for product direction. The ideal candidate must also be comfortable working across various teams on production and strategy. Are you engaging and friendly, yet professional?

Like to travel? The Product Owner role requires you to met with customers and future customers to understand their needs. Occassionaly, this may include attending various social events, such as networking events, industry trade shows, and other social gatherings around North America. 

Depending on your communication skills, there may be an option to work remotely. This is subject to manager approval. 

Up for the challenge? Read on!

Timeline: 

  • Planned start date is early January 2018. Initial term will be 6 months, with possibility of extension.
  • Requires availability of 37.5 hours a week, typically weekdays. Schedule will require flexibility to meet needs for social events outside of business hours.

What you'll do

Responsibilities

In this role, you will report to the C.O.O.. Responsibilities will include:

  • Work across teams to help us build remarkable service portfolio as we expand our market and diversify services
  • Engaging with prospective and existing customers in a professional and friendly manner. Talk to customers! Talk to customers! Talk to customers!
  • Communicating with potential partners
  • Maintain consistent communication with sales and marketing to help inform market strategy and increase growth
  • Conduct and analyze user reviews, surveys, and interviews
  • Plan our product roadmap and manage progress
  • Lead cross-team product meetings
  • Organize and lead design sprints
  • Work alongside design team to define service offerings and sales workflow
  • Review service demos and give insights to sales team
  • Follow industry trends to develop better product strategies
  • Work with sales team to overcome pushbacks
  • Occassionally representing our brand at promotional events and other marketing initiatives, possibly outside of office hours
  • Other duties as required

What you'll need

Qualifications

Experience: 2 to 5 years experience in a similar role.

  • Bachelor’s degree in Computer Science or Marketing, or Business
  • 1+ years experience managing teams
  • Strong organizational skills
  • Experience participating in or leading needs anaysis
  • Experience with survey creation and delivery
  • Experience using project management tools such as Asana
  • Background knowledge of our industry would be considered a strong asset
  • Scrum training considered a strong asset

We're looking for

Core Skills

Product Forecasting Decision making Delegation Priority Management Team Leadership Problem Solving Skills Product roadmap Presentation Design Interpersonal communication skills Creative Writing

Look for yourself

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A little bit about us

LearnNorth Inc

LearnNorth Inc. is a global leader in EdTech (Education Technology) support services for digital learning schools and digital learning content providers. Our tech-savvy team is based in Canada. We offer staff augmentation or project outsourcing for Learning Management Systems (LMS) related initiatives. We have over twenty years of experience in the EdTech market, using a wide variety of LMS platforms like Blackboard, Brightspace, Buzz, Canvas, Educator, itslearning, Moodle, and Schoology. Staff augmentation allows our clients to quickly grow your team to cover a variety of additional skills required to support your initiative. Project outsourcing allows our clients to execute an entire project using LearnNorth resources and managed by one of our Project Managers. Here is an overview of our services.

COURSE BUILD SERVICES Do you have already-scripted content that needs to be built in your LMS or developed content that needs to be loaded into your LMS. Our team can take on the course building role for you or supplement existing team members.

COURSE MIGRATION SERVICES Is your organization moving to another LMS and short on time, resources, or expertise? Our team can move your online courses for you. Included in the service is full side-by-side quality assurance review prior to delivery, to verify content and functionality.

COURSE DEPLOYMENT SERVICES Are you an online education organization that licenses your online courses to customers of your own? Our team can deploy your courses to your customer's LMS on your behalf. We can even provide ongoing course maintenance support to your customer after deployment if needed.

QUALITY ASSURANCE SERVICES Our team can complete a full functional quality assurance check customized to suit your requirement. We work with you to define a checklist prior to engagement. QA includes a full-click through, verifying that each element functions as designed and meticulously logging all defects. Once each defect edit is made, another team member will verify the functionality before the defect is marked as resolved.

Are you interested?

Work With Us

We've got a great team of 13 permanent employees and in peak work periods we increase our employee count to ~20. We work together to meet client deliverables. Attention to detai is critical. The quality of your work must be as important to you as it is to our client!

Successful applicants are subject to a Criminal Record Check (CRC) and require a valid passport for travel to the USA.

If you want to learn lots & gain valuable online education experience, submit your application now!