Atlantic Central

About the Role:

As the Credit Union Partnership Lead, you will join us to build CU PAY from the ground up. Reporting to the Assistant Vice President, Operations, your role will be to build strong relationships with credit union partners and lead credit union onboarding and ongoing program management by:

• Proactively seeking out, developing, and maintaining strong business relationships with credit union partners and acting as the LSM and CU PAY and payments subject matter expert;
• Empowering Credit Union partners with the information they need to make the switch to CU Pay for all their merchant processing requirements.
• Collaborating with Credit Unions to establish joint goals for referral rates and forecasted benefits annually while maintaining overall profitability.
• Expertly developing launch and annual sales and marketing plans with budgets to ensure ongoing success. Updating marketing and product collateral as required and monitoring the use of marketing collateral and brand standards by participating Credit Unions.
• Promoting the product at conferences, and networking events, on website and in social media.
• Managing the overall partner relationship with Credit Unions, ensuring participation in the Program is optimized and supported.
• Leading Credit Union onboarding of CU Pay Merchant Services, including implementation and training.
• Staying apprised of competition, advising and recommending required program changes.
• Reviewing monthly reporting from Partners and managing the preparation and maintenance of reports, as required, to track goal accomplishments to LSM and Payment Acceptance Solutions management.
• Demonstrating and contributing to a culture of collaboration both internally and externally.
• Supporting the CU PAY Merchant-First value proposition by reflecting the notions of fairness, trust, and equality in everything we do.

About You:

• You know what merchants need and understand the competitive environment;
• You are customer-driven with proven sales and service experience
• You are relationship-oriented and thrive on building and maintaining strong, productive relationships
• You have a knack for making the complex simple through exceptional communication skills;
• You operate with integrity and transparency;
• You are highly analytical and have solid financial acumen;
• You have a keen interest in payment technology and the evolving landscape of digital commerce;
• You have demonstrated working knowledge of change management practices and a keen understanding of project management principles;
• You have financial services and/or credit union experience with small medium size business

This is a two-year contract position and the salary level is currently under review. LSM offers a competitive contract benefits package as well as the opportunity to participate in the Performance

Sharing Incentive Plan. Our employees' wellbeing is a top priority, and we underscore that with flexible working arrangements, personal days, and even birthdays off, to enable employees' to strike a balance that works for them. We strive to create an environment where all team members have opportunities for growth and feel welcome, valued, supported and connected.

LOCATION:

This position will be based in our Halifax, NS office, providing services Nationally, and therefore offers the ability to work remotely as required.

TO APPLY

If you are interested in applying for this position, please submit your resume by March 27, 2024.

About Atlantic Central

Atlantic Central is the regional trade association for more than 40 independent member credit unions across Atlantic Canada. We provide a range of financial services, leadership, and advocacy to support credit unions and the communities we serve to grow well. Our credit unions proudly serve nearly 293,000 members and play a significant role in the Atlantic Canadian economy.

We are proud to be a Certified B CorporationTM joining a global movement of people using business as a force for good. We are committed to making business decisions that are in the best interests of our employees, credit unions and their members.

ABOUT US

Since 1966, LSM has been a trusted partner of credit unions, offering a wide range of competitive products and services. As a start-up, Payment Acceptance Solutions has solid investment, a strong partnership structure with LSM, and the payment expertise to deliver complete end-to-end merchant services solutions to businesses of every size.

CU PAY's sole purpose is to enable credit unions to offer merchant services in the best interest of their members. Credit unions told us they are ready for something better - we're building the right team who are ready to be part of this journey.

League Savings and Mortgage is a wholly subsidiary of Atlantic Central. Curious about what else we do? Check out our website or our Atlantic Credit Unions LinkedIn page.

We are committed to providing a work environment that fosters inclusion, value and respect and reflects the diversity of the communities in which we live and serve. We encourage and welcome applications from traditionally underrepresented and equity-seeking groups. All qualified applicants will receive equal consideration; however, priority will be given to Canadian citizens and permanent residents. Should you require any accommodation during the recruitment process or otherwise, please notify us and we will work to meet your accessibility needs.