The Opportunity

Fredericton, NB
Information Technology
Full-time - Permanent
Competition Number: 22C012

PLATO is Canada's only Indigenous-led, Indigenous staffed software testing services firm. We insist on working with quality people who share our passion for quality testing, and have built a team of people who also believe quality is the most important deliverable. Our team of software testing specialists believe that better software leads to a better world.

We are committed to building strong communities - PLATO trains and employs members of First Nations, Metis, and Inuit communities across the country and strives to build a network of 1000 Indigenous software testers across Canada. PLATO has offices on or near Indigenous communities across Canada, in Fredericton, Miramichi, Sault Ste Marie, Regina, Calgary, Edmonton, Vancouver, and Victoria.

Our company is growing rapidly, and so is our need for an Office Administrator! The successful incumbent will provide administrative support to the Fredericton office, supporting the Executive team, Human Resources, and other employees of PLATO.

What you'll do


  • Answering and directing phone calls and voicemails
  • Managing incoming and outgoing mail and courier shipments
  • Maintaining physical and electronic filing systems
  • Coordinating meetings with external guests
  • Coordinating and supporting company events and activities
  • Maintaining and restocking office and kitchen supplies
  • Travel and accommodation bookings
  • Completing expense reconciliation and reporting for reimbursement
  • Generating reports and performing data validation
  • Other duties as assigned

Required Skills/Abilities

  • Exceptional attention to detail
  • Strong communication and interpersonal skills
  • Ability to manage time efficiently
  • Ability to handle sensitive information
  • Ability to work in a fast-paced environment
  • Proficient with Microsoft 365 or related software

What you'll need


  • 3-5 years related experience
  • Diploma in Office Administration or related would be an asset
  • Effective and appropriate communication, both verbal and written
  • Strong time management skills
  • Problem solving skills
  • The ability to multi-task

We're looking for

Core Skills

Human Resources Plato Software Support Testing

A little bit about us


Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.

In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.

We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.

Are you interested?

Work With Us

At PLATO, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a people manager to help guide them through their professional development, offer e-learning classes, and give our employees the opportunity to pursue software certifications for cutting-edge technologies.

PLATO respectfully acknowledges that our offices are located on treaty territories, unceded First Nations and Inuit territories, and part of Métis homelands. We honour their long history of welcoming many Nations to the beautiful Turtle Island and we actively work towards reconciliation between Métis, Inuit, and First Nation peoples and non-Indigenous people on this Land.

We contribute to proactive employment practices to promote inclusivity and diversity to those especially marginalized populations such as women, persons with disabilities, members of visible minorities, First Nations, Métis, and Inuit peoples, and all other groups protected under the Human Rights Code.

We are committed to providing accommodations for people with disabilities in accordance with provincial legislation. Please let us know if you require accommodation during any aspect of the recruitment process and we will work with you to address your needs.