Atlantic Lottery

Research Methodologies: Lead the development of qualitative and quantitative methodologies. Collaborate with stakeholders to address key business challenges through data-driven insights.

Compliance: Ensure all research activities comply with legal and operational standards, including CASL and bilingualism requirements.

Quality Management: Oversee all research initiatives to maintain high-quality standards.

Project Management: Manage research projects, including commissioning, scheduling, and liaising with suppliers and key users. Handle RFP development, scoring, and awards.

Stakeholder Engagement: Build consensus and address diverse challenges using strong interpersonal and communication skills.

Best Practices: Continuously evaluate and adopt emerging research tools and techniques.

Budget and Timeline: Ensure research projects are completed on time and within budget.

Research Execution: Conduct studies that provide actionable insights for product development, service enhancements, and operational improvements.

Analysis: Synthesize data into management-level insights that drive business initiatives.

Education and Experience:

• Degree in marketing, market research, statistics, computer science, math, business communication, social science, business, or a related field.
• Minimum of 4+ years of relevant experience.
• Experience managing fieldwork and adapting methods to challenging conditions.
• Proficiency in designing and conducting qualitative and quantitative research.
• Expertise in SPSS or SAS data analysis, including multivariate and segmentation techniques.
• Advanced proficiency in MS Office (Excel, Word, PowerPoint, SharePoint).
• Must be 19 years of age or older to apply.

Professional Skills:

• Proactive problem solver with strong planning, coordination, and leadership skills.
• Self-starter and independent thinker who follows up on responsibilities promptly.
• Strong listening, communication, and collaboration skills.
• Analytical skills with expertise in data modeling, segmentation, and analysis.
• Ability to communicate complex data in tangible business terms.
• Confident presentation skills.
• Good organizational skills.
• Experience with online research platforms.
• Passionate about building exceptional client experiences and solving client concerns.

Assets:

• Formal training as a Qualitative research moderator/facilitator.
• Gaming experience.
• Survey Monkey experience.
• Bilingualism (French/English).

Application Deadline: Posting will remain open until the position is filled or interviews begin.

Salary Band: $71,652 - $113,748 - A reasonable estimate of the pay range for this role is $75,000 - $90,000 at the time of this posting. (Individual pay is determined by factors such as job-related skills, market conditions, relevant experience, education, training and internal equity).

Work Location: Office or Hybrid option working from one our Atlantic Canadian Offices (Moncton, NB, Halifax, NS, or St. John's, NL)

Onboarding/Probation: Full-time in-office for the first 6 months, based in Moncton, NB preferred.

After Probation: You can choose to either continue working full-time in the office or switch to a hybrid model, coming into the office 2-3 times a week.

AL Benefits:

• Extended health coverage that includes medical, dental, and vision.
• Basic life insurance and disability.
• Defined Benefit Pension Plan.
• Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program.
• Wellness Support: Wellness programs focused on physical and nutritional health (and more), 3 paid personal care days and a 24/7 Employee & Family Assistance Program.
• Two volunteer days per year.
• Career advancement opportunities.

Recruitment Process: The last couple of years has accelerated change across our workplace, including our hiring practices! As a result, throughout your application process, you may be asked to connect with us virtually, and may not be required to meet in-person. All interviews are conducted in English, our working language, unless otherwise stated.

Internal Employees: Internal Employees interested in this opportunity must be in "good standing," which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance related items will also be taken into consideration when determining the applicant's "good standing" status.

Eligibility to Work in Canada: As applicable, candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL. It is the sole responsibility of the candidate to obtain all required work permits/visas and other authorizations.

Career Opportunities

Are you looking for a rewarding career experience in an organization committed to making a game-changing impact in our local communities? At Atlantic Lottery, we offer a diverse and supportive work environment where bright ideas are given a chance to shine, social purpose is core to our business and employees are dedicated to delivering world-class gaming experiences. With offices in Moncton, N.B., Halifax, N.S. and St. John's, N.L., and our Red Shores locations in P.E.I, we are deeply committed to this region. For 50 years, Atlantic Lottery has been supporting local communities and returning 100% of profit to help build a stronger Atlantic Canada.

How we care for ALer's

We want ALer's to be happy and healthy. Our benefits vary by region.

Support your family

Your family matters to you, so they're important to us. We offer parental leave policies with top-up, retirement savings plans, benefits, employee & family assistance program (EFAP), pension and much more.

Live a healthy life

All ALer's have access to excellent healthcare choices. In some locations, we offer wellness and healthcare services. Our main office is equipped with on-site fitness centers and classes.

Give back

We value giving back to the community. We sometimes match ALer's charitable donations and give all employees volunteer days.

Enjoy quality time

We all need time away from work to recharge. Take a vacation, volunteer, or flex your workday.

Invest in you

We offer opportunities for personal and professional development.

Sound like a place you want to be? Apply now!

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Please note that the successful candidate will be subject to reference checks and mandatory criminal background checks. Financial and educational background checks may also be conducted as part of our comprehensive hiring process.