The Opportunity

Fredericton, NB
Education and Training
Full-time - Permanent
$58,337 - $80,421 / year

Reporting to the Director of Student Services and Residence Life, the Manager of Student Accessibility provides information to assist students with special needs in their transition and adjustment to the University and coordinates resources to ensure the retention and academic success of students with special needs. This comes thorough service provision in the Student Accessibility Office, working with faculty members on individual and group basis, and providing advice, guidance, and advocacy towards universal design for learning. The Manager also works closely on campus with the Office of the Registrar and Facilities Management in order to support students and ensure a more accessible campus. The Manager supervises the Student Accessibility Advisor and student office assistant(s).

Closing Date: May 30, 2022

Hours of work: Full-Time (35 hours per week); Monday to Friday; 8:30 a.m. - 4:30 p.m.

Salary Range: $58,337-$80,421

What you'll do


  • Understands and interprets psycho-educational, medical, and other professional documentation.
  • Works with each student to develop a programme which will allow individual learning needs to be met.
  • Develops accommodation recommendations and facilitates accommodation plans in collaboration with faculty.
  • Acts as liaison with various campus offices in providing services to students with disabilities.
  • Works with students to access government financial support.
  • Trains students in the use of adaptive technology and provides ongoing support.
  • Develops and maintains appropriate policies and procedures that are consistent with best practices in the area of Accessibility.
  • Assists with retention efforts, orientation programs and academic advising for students.
  • Recommends tutoring, writing lab, counselling, and other services as needed.
  • Supervises the Student Accessibility Advisor and Office Assistant positions, including hiring, training, and performance management.
  • Manages a student team of note takers, readers, and invigilators, including selection, orientation, and training.
  • Performs other related duties as required.

What you'll need


  • A minimum of a Master's degree with a focus on learning disabilities, special education, adult education counselling or a related field, supplemented by 4-6 years relevant experience, or recognized equivalencies.
  • Skilled in using adaptive technology and up-to-date on best practices related to this technology.
  • Excellent crisis management and intervention skills.
  • Experience working in an environment requiring a high degree of confidentiality and professionalism.
  • Understanding of secondary and post-secondary school programs, curriculums, and academic programs.
  • Experience working with Equity, Diversity and Inclusion intersectionality identities such as Indigenous, BIPOC, LGBTQ2IAS+ and non-traditional student populations.
  • Proven skills in communication, problem solving, judgement and organization to deal with a diverse set of demands.
  • Experience addressing contentious or sensitive issues or explaining complex information to others, and the ability to use well-developed skills of tact, discretion, and persuasiveness to gain cooperation or agreement.
  • Proven skills of mediation and negotiation to deal with controversial and/or sensitive issues.
  • Proficiency in using a variety of computer programs including but not limited to, Microsoft Word, Outlook, Excel, Kurzweil, and Dragon Naturally Speaking.

Working Conditions:

  • A fast-paced, demanding office environment
  • Regular need to pay close attention to student's needs and concerns.
  • Irregular hours may cause a disruption in personal schedule.

Candidates are responsible for clearly demonstrating in their cover letters how they meet the requirements of the position. All applications are to be received by 4:30 p.m. on the closing date Please note that the selection process may include testing related to the advertised requirements. Candidates will be advised of any testing prior to the interview.

Offers of employment will be conditional upon a candidate providing proof of full vaccination against COVID-19 (or a valid medical or religious exemption).

An equal opportunity employer, St. Thomas University is committed to employment equity for women, Aboriginal peoples, members of visible minority groups, and persons with disabilities. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

We're looking for

Core Skills

Adaptive Technology Exceptional Problem Solving and judgement Secondary/Post-secondary programs/curriculum Confidentiality and Professionalism Irregular Hours Exceptional interpersonal and Listening skills Psycho-Educational and medical documentation Strategic Policy Development Crisis Management Tact, Discretion, Persuasiveness

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A little bit about us

St. Thomas University

St. Thomas University

St. Thomas University is an undergraduate, liberal arts institution with a full-time enrolment of 1,900. Its students graduate with Bachelor of Arts, Applied Arts, Education, and Social Work degrees. The faculty members are distinguished teachers, researchers and scholars, and the university holds three Canada Research Chairs.

St. Thomas University originated in 1910, when Basilian Fathers assumed responsibility for St. Thomas College in Chatham, New Brunswick. The college began granting degrees in 1934, was renamed St. Thomas University in 1960, and relocated to Fredericton in 1964. St. Thomas now has 109 full-time faculty, and 12 buildings, several of which have earned architectural design awards and make the campus one of the most renowned in Canada.

Unique Approach to Education

St. Thomas is the only university in Canada wholly dedicated to the study of the liberal arts. A liberal arts education provides a broad base of knowledge and specialized skills that prepare students for a limitless list of careers or post-degree programs. Students gain a unique perspective from more than 30 academic disciplines as they choose from courses in the humanities, social sciences, fine arts, sciences, and interdisciplinary fields. According to the National Survey of Student Engagement (2014), STU students rate faculty significantly higher than do their Maritime or Canadian counterparts while 91% rate their first-year experience as excellent or good and 91% would attend STU again.