The Opportunity

Halifax, NS
Education and Training
$72,282 - $85,114 / year

The role of the Manager is to contribute to the strategic leadership of NSCAD University Ancillary and Retail services and to provide operational leadership to the Ancillary Services teams in support of the strategic plans of NSCAD University and its stakeholders.
The Manager, Service Centre and School Store is responsible for overseeing the NSCAD Art Supply Store, the Copy + Print Service Centre and Ancillary Services functions (including payment terminals, food services and vending, ID Cards, Access Cards, etc.) consistent with strategic priorities.

The Manager is responsible for the establishment of strategic revenue, expense, and contribution targets, providing strategic sales and marketing direction, monitoring activities and results, coaching for performance success, reviewing project and program budgets to ensure viable operations, and managing collaborative and mutually rewarding partnerships with stakeholders both internal and external to the University. The Manager is specifically responsible for achieving earned net revenue targets in each specific revenue centre with a plan to grow year over year.

What you'll do


Art Supply Store

  • Oversee the day-to-day operations and functions of the Art Supply Store and assure smooth, functional, efficient operations.
  • Collaborate with colleagues, contractors, and stakeholders to implement the vision and exhibit a strong service culture and orientation.
  • Utilize expert-level General Merchandise knowledge to execute strategic objectives, including allocation of floor space based on sales by department.
  • Demonstrates a strong understanding and utilization of visual merchandising tools, such as signage, planograms, and fixtures.
  • Inventory management including but not limited to all operational budget management, procurement, oversight of inventory counts and controls by the Store Coordinator.

  • Creates and implements guidelines, standards, processes and systems to ensure overall excellence of program quality and organizational stability in collaboration with the CFO.

  • Promotion and sales at events for Alumni and Students including but not limited to the Art Awards, Graduation Ceremonies, and Orientation week.

  • Continued design and procurement of NSCAD Branded merchandise.

Service Centre

  • Hire, train and supervise staff.
  • Assist in cross training of Student Assistants between NSCAD Art Store and Service Centre.
  • Implement new ID/UPass system within existing infrastructure to reduce costs and combine credit options for students between campus operations.
  • Create campus communications about the Service + Print Centre for new, existing, and returning students, staff, and faculty.
  • Financial terminals - school wide management, training, and annual evaluation.

  • Coordinate effective, student-centred services with third-party vending providers ensuring appropriate coordination and integration.

What you'll need


Completion of Grade 12 and formal training (University or Community College) in retail management combined with at least five (5) years related experience in retail and management, or an equivalent combination of education and experience may be considered. Experience supervising staff and managing a budget is required.

We're looking for

Core Skills

Responsible Revenue Stakeholders Supply Targets

A little bit about us

NSCAD University

NSCAD University and Halifax are in Mi'kma'ki, on the ancestral and unceded territory of the Mi'kmaq Nation. NSCAD University is committed to reconciliation and to building respectful relationships with Indigenous peoples and with the African Nova Scotian communities that have been enriching this region for 400 years. As a small school with three urban campuses, and programs across a range of fine arts, craft, design, and media arts, NSCAD University is an incubator for talent and an active contributor to the arts scene in Canada's fastest-growing city. Since 1887, NSCAD has been a leader in visual arts education in Canada, with distinguished alumni building careers all over the world. This is an exciting time to join us, as we have recently welcomed a cohort of 10 BIPOC faculty members who bring valuable perspectives, ways of thinking, and lived experience to all of our work, and as we look forward to a consolidated waterfront campus in 2030.

Are you interested?

Work With Us

Applications should be sent via the CareerBeacon website. Applications should include a cover letter and detailed CV.

Deadline for applications: The University will begin considering applicants on July 26, 2024 and continue until the position is filled. We appreciate all applicants, however only those selected to move forward in the competition will be contacted.

All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents of Canada will be given priority in this search. NSCAD university encourages applications from Indigenous persons, racially visible persons, persons with a disability, women, and all candidates who would contribute to the diversity of our community.