Cresco

Tenant Relations & Customer Service

Deliver an excellent resident experience, including the following:

· Act as the primary on-site contact for residents, responding to inquiries and concerns professionally.

· Enforce building policies and ensure a positive living environment for all residents.

· Show vacant units to prospective residents and assist with leasing.

· Conduct move-in/move-out inspections and handle related documentation.

Property Maintenance & Upkeep

· Oversee the cleanliness, safety, and maintenance of the building, including common areas and grounds.

· Perform minor repairs and maintenance tasks, such as plumbing, painting, and general fixes.

· Coordinate and supervise external tradespeople for larger maintenance projects.

· Conduct routine inspections to ensure the property is well-maintained and address any issues proactively.

· Assist in preparing vacant units for new residents.

· Perform seasonal duties such as snow removal/salting and minor landscaping.

Administrative & On-Call Responsibilities

· Collect rent payments and issue necessary correspondence.

· Obtain quotes for repairs and make recommendations to the Manager of Investment Properties.

· Respond to emergencies and participate in an on-call schedule, including evenings and weekends.

· Organize and host resident events to foster community engagement.

Knowledge & experience

· Minimum of two years of relevant experience, preferably in property management or maintenance.

· Basic knowledge of plumbing, electrical, and general repairs.

· Experience using work order property management software is an asset.

· Ability to diagnose and troubleshoot mechanical systems.

· Knowledge of Yardi Breeze Premiere software is an asset.

Soft Skills & Abilities

· Strong communication and interpersonal skills.

· Excellent problem-solving abilities and critical thinking under pressure.

· Self-motivated, reliable, and capable of working independently.

· Physically able to perform cleaning and maintenance tasks.

· Ability to lift 20 lbs. to 40 lbs. frequently, bend, push and pull as well as go up and down stairs

· Proficiency in Microsoft Office (Outlook, Word, Excel).

For over 30 years, the owners of Cresco, first-generation Canadians Hossein Mousavi and Taleb Abidali, and their team have built award-winning homes and communities across Halifax. The magic of this successful family-owned company is in its collaboration with customers, partners and a loyal network of builders and trades. Cresco is known for its relentless focus on quality and artistry in building homes and developing communities such as The Ravines of Bedford South and The Parks of West Bedford.

Whether building single-family homes, multi-unit residential or commercial properties, or working through master-planned developments, Cresco has a long-term perspective on land acquisition, partnerships, community building and the innovative use of design and building principles.

With over fifty industry and community awards and progressive, long-term thinking, Cresco is deeply committed to giving back, evidenced by its active participation and support of organizations such as the Cobequid Health Centre Foundation, Dalhousie Medical Research Foundation, Dartmouth General Hospital Foundation, Halifax YMCA, Nova Scotia Home Builders' Association, Urban Development Institute, Halifax Chamber of Commerce, and Family Business Atlantic. Cresco has also built lottery homes for multiple charities over the past two decades.

By joining Cresco, you will work in an environment where team members have a shared vision, are passionate about what they do and truly care about one another and our community. Cresco is offering a competitive compensation and benefits package with this role.