Discover
The Opportunity
Are you looking to work in an organization that provides meaningful support and care to Nova Scotians every day? An organization that is about being there for all Nova Scotians when they need it most? An organization recognized throughout the province by its dedicated paramedics, nurses, medical communications officers and support team ready to come to your aid? Then this is your opportunity to be part of that team that works together for all Nova Scotians' health and safety!
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) division and the Department of Health and Wellness. As well, EMC operates TeleHealth 811 Mental Health and Addictions for Nova Scotia and Prince Edward Island for the Department of Health.
EMC delivers a high-quality pre-hospital care program and Telehealth service to Nova Scotians each and every day. We achieve this through the more than 1,400 employees who work with us including highly-trained paramedics, nurses, medical communication officers and support staff.
As an employee of EMC we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a healthy, safe and respectful workplace.
Nature and Scope:
Reporting to the Operations Supervisor the LifeFlight Transport Operator (LTO) is responsible for the safe operation of EHS Vehicles. This is a non-clinical position however the successful candidate will be responsible for providing first aid services should the situation arise. Operators must constantly exercise a great deal of tact, diplomacy and customer service. When partnered with a clinical team, the LTO will act as a member of the team in the safe movement of patients. Operators may deal with heavy traffic and congested streets. Operators must be alert and manage their personal well-being as they can drive for long periods of time, operate during peak periods and must cope with adverse weather, construction and traffic conditions.
What you'll do
Responsibilities
The position entails, but is not limited to the following:
- Safely operate EHS vehicles in both emergency and non-emergency situations.
- Safely support LifeFlight clinical team moving patients between vehicles and aircraft.
- Assist with movement and safe securing of medical kits and equipment.
- Interact professionally at all times with EMC and EHS stakeholders.
- Operate all system and company vehicles in accordance with Nova Scotia laws as well as all applicable Policies and Procedures and Safe Work Practices of EMC and EHS.
- Complete all work-related documentation required by management within required time frames.
- Maintain on-going cleanliness of vehicle, station, and/or premises during scheduled shift.
- Demonstrate socially accepted customer service and communication skills when interacting with clients, family members, other emergency services, colleagues and with the general public.
- Display good decision-making capability and organizational skills.
- Take initiative as needed.
- Operate communications equipment and interact with Medical Communication Centre.
- Use personal protective equipment provided as required and trained.
- Regularly assess and monitor vehicle operating conditions, and report issues.
- Maintain a high degree of discretion and confidentiality.
- Act as a Landing Zone Officer when attending a helipad landing zone.
- Perform other duties as assigned.
What you'll need
Qualifications
- Completion of High School.
- Three (3) years of experience working in a service occupation dealing directly with customers
- Five (5) years of driving experience without infractions.
- Hold a valid Nova Scotia class 4 drivers license. Additional course centering around customer care or driver education an asset.
- Current CPR and First Aid qualification including AED or willing to complete training prior to start
- Completion of a defensive driving course is an asset.
- Driving experience in a similar environment is an asset.
- Experience transporting clients, larger vehicles preferred.
- MFR qualifications an asset.
- Strong organizational skills to plan for daily work schedules.
- Flexibility to respond to changes in daily activities, sometimes under difficult circumstances.
We're looking for
Core Skills
A little bit about us
Emergency Medical Care Inc. (EMC)
Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.
Are you interested?
Work With Us
Our goal is to be a diverse workforce that is representative of the citizens we serve. We are committed to building an inclusive team that represents a variety of backgrounds, cultures, races, perspectives and skills. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.
Emergency Medical Care falls under the Nova Scotia provincial protocol for mandatory COVID-19 Vaccination. In accordance with this mandate, subject to any approved accommodation, all new employees hired or existing employees (applying for new positions), will be required to be fully vaccinated against COVID-19. For clarity, "fully vaccinated" means 14 days or more after receiving the number of doses or combination of doses of a vaccine approved by Health Canada or local public health agencies in the jurisdiction in which they will be employed.
If you are interested in this positon and would like to be a part of a high performing organization, please submit your cover letter and resume by June 30th, quoting competition number 7483 in the subject line.