New Brunswick Community College (NBCC)

Collaborating with and reporting to the Provincial Library Coordinator, you will be responsible for providing a variety of services to users of the Library at the Miramichi campus. You will provide user support and assistance for library resources, troubleshoot and escalate any concerns with finding resources as well as assist with reporting and data analysis. You will work under the guidance of the Provincial Library Coordinator and the Library Commons.

Responsibilities include:

• Determining information needs and handling inquiries from a variety of patrons (e.g., students, faculty, staff) with varying levels of knowledge.
• Performing a number of library resource tasks, including serials processing and subscription record maintenance, cataloguing and e-resources record processing.
• Assisting students and staff in the use of appropriate library resources and services.
• Understanding the basic principles Copyright.
• Facilitating onsite class orientation of library services and supports.
• Processing of student and staff IDs.
• Liaising with the instructors and the assigned Library Learning Commons Coordinators to provide guidance and information on available resources.
• Assisting with the development of self-help guides and aids for students in using the library's website and resources.
• Participating and assisting with Student Development projects as required.
• Supporting Accessibility Services with scheduling of Accommodated Testing, invigilation and providing administrative supports to Tutoring, the Technology Loan program and other services.
• Assisting with providing reports on the service unit statistics.
• Providing administrative support to the Provincial Library Coordinator and the Library Commons

• A High School Diploma plus a one-year post-secondary program in a related field, and a minimum of three (3) years of related work experience or High School Diploma plus a two (2) year Diploma in a related field and (2) years of related experience.
• Experience with library resources and websites.
• Demonstrated knowledge of basic copyright rules.
• Demonstrated experience in the features and functionality of the Library Commons technology, including eResources.
• Proficiency in MS Office (Word, Excel).
• Experience searching and using library databases and electronic resources and an aptitude for using a variety of software programs, and familiarity with computerized library systems.
• Demonstrated experience with good client service.
• Demonstrated experience in a library setting within a Post-Secondary Environment would be considered an asset.
• A valid New Brunswick driver's license.
• Preference may be given to candidates with D2L and LibGuides experience.

Please clearly demonstrate how you meet these qualifications on your resume.

Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

• You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.

• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.

• We're one of the best places to work in Atlantic Canada. For seven years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

• A culture that is focused on nurturing a sense of belonging for all employees
• Comprehensive compensation and benefits package that includes a competitive salary for this position ranging from $1,472 to $1,776 bi-weekly.
• Become a member of the New Brunswick Public Service Pension Plan.
• Opportunities for professional development and training.
• NBCC's supports the wellbeing of its employees. We provide free access to an Employee and Family Assistance Program (EFAP) and services.
• Paid sick and vacation leave.
• Volunteer leave.
• Tuition Reimbursement Programs (Employee: Tuition Reimbursement Program AND Family: Tuition Reduction Benefit - Spouse and Children)

This position is a unionized position where the terms and conditions of employment are in accordance with the NBUPPE- Administrative and Program Support Services collective agreement for the College.

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

As part of the Public Service of New Brunswick, NBCC requests proof of vaccination from all NBCC employees. As such, the successful candidate will be asked to show proof of vaccination before an offer of employment is made.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

For the foreseeable future, NBCC will be conducting interviews via the use of technology.

We promote an equal opportunity work environment.

All interested candidates are encouraged to submit a detailed application and resume online by February 1, 2022. All applications will be acknowledged upon receipt.