Atlantic Lottery

Coaching & Expertise

• Produce flows, journeys, wireframes, mockups, and prototypes for alc.ca & mobile apps.
• Provide guidance and coaching to UX team members to build capability and support project success.
• Allocate and prioritize UX tasks and maintain the Agile Scrum board, ensuring alignment with sprint goals and team capacity.
• Monitor and track team velocity and delivery metrics to optimize workflow and improve predictability across sprints.
• Drive the evolution and governance of the design system by establishing and maintaining a scalable, accessible, and developer-friendly system by setting standards, defining best practices, and partnering closely with the teams to ensure seamless integration and adoption across all products.
• Lead and manage design critiques by sharing best practices, offering constructive feedback on design work, and acting as a resource for complex UX challenges. Promote an inclusive and collaborative environment that encourages innovation and continuous learning.

UX Strategy, Research & Reporting

• Design and coordinate implementation of player experience initiatives, tools, and processes.
• Lead user research, usability testing, and insights gathering to inform design decisions.
• Maintain a central repository of player insights and UX documentation for team and stakeholder access.
• Track and analyze UX KPIs and engagement metrics to identify trends and areas for improvement.
• Ensure adherence to accessibility standards (WCAG) and champion accessibility across the organization by advocating for inclusive, user-centered design principles.

Cross-functional Collaboration

• Perform UX assessments for projects and enhancements.
• Communicate UX requirements-including accessibility and SEO-to stakeholders.
• Collaborate with product managers to align UX strategies with product roadmaps.
• Partner with developers and designers to ensure design fidelity and seamless implementation.

Continuous Improvement & Innovation

• Identify shortcomings and suggest improvements to processes, systems, and procedures.
• Contribute to change management initiatives and drive innovation in UX practices.
• Stay current with UX trends, tools, and best practices to maintain industry leadership.

Education and Experience:

• 5+ years of experience in UX Design, User Research, or related fields, with demonstrated ability to coach and influence others.
• Strong understanding of web accessibility standards and guidelines (WCAG).
• Prior experience in people management and team leadership.
• Must be 19 years of age or older to apply.
• Must reside in Atlantic Canada.

Professional Skills:

• Proven ability to mentor UX talent and manage Agile workflows.
• Expertise in user-centered design, accessibility standards, and UX research.
• Excellent communication, interpersonal and collaboration skills.
• Analytical mindset with the ability to make data-driven decisions.
• Demonstrated ability to energize, empower and engage team to deliver results.

Assets:

• Experience in Adobe Experience Manager & Figma.
• Degree or Diploma in UX Design, marketing, business, or associated field.

AL Benefits:

• Extended health coverage that includes medical, dental, and vision.
• Basic life insurance and disability.
• Defined Benefit Pension Plan.
• Three weeks of vacation annually (pro-rated) and 13 paid statutory holidays. Plus, we have a vacation purchasing program.
• Wellness Support: Wellness programs focused on physical and nutritional health (and more), 3 paid personal care days and a 24/7 Employee & Family Assistance Program.
• Two volunteer days per year.
• Career advancement opportunities.

Recruitment Process: Over the past few years, we have embraced meaningful changes in our workplace, including enhancements to our hiring practices. Our typical recruitment process includes two in-person interviews, an assignment and/or scenario-based questions to assess your knowledge, behavioral or cognitive assessments, and verification of relevant certifications, where applicable. All interviews are conducted in English, our primary working language, unless otherwise specified.

We appreciate the interest of all applicants; however, only those selected for an interview will be contacted. Please note that the successful candidate will be required to undergo reference checks and a mandatory criminal background check. Depending on the role, financial, educational, and credential verifications may also be conducted as part of our comprehensive hiring process.

Internal Employees: Internal employees interested in this opportunity must be in 'good standing,' which includes meeting expectations on their last performance review. Performance improvement plans, disciplinary action, attendance, mandatory training, and other performance-related items will also be taken into consideration when determining the applicant's 'good standing' status. Please note that the Predictive Index (PI) assessment will be conducted or, if already completed, provided to the hiring managers.

Eligibility to Work in Canada: As applicable, candidates must have acquired all required work permits/visas and other authorizations and otherwise be eligible to work in Canada at the time any offer of employment is made by AL. It is the sole responsibility of the candidate to obtain all required work permits/visas and other authorizations.

Career Opportunities

Are you looking for a rewarding career experience in an organization committed to making a game-changing impact in our local communities? At Atlantic Lottery, we offer a diverse and supportive work environment where bright ideas are given a chance to shine, social purpose is core to our business and employees are dedicated to delivering world-class gaming experiences. With offices in Moncton, N.B., Halifax, N.S. and St. John's, N.L., and our Red Shores locations in P.E.I, we are deeply committed to this region. For 50 years, Atlantic Lottery has been supporting local communities and returning 100% of profit to help build a stronger Atlantic Canada.

How we care for ALer's

We want ALer's to be happy and healthy. Our benefits vary by region.

Support your family

Your family matters to you, so they're important to us. We offer parental leave policies with top-up, retirement savings plans, benefits, employee & family assistance program (EFAP), pension and much more. In some of our offices, you can bring your certified therapy dog to work!

Live a healthy life

All ALer's have access to excellent healthcare choices. In some locations, we offer wellness and healthcare services. Our main office is equipped with on-site fitness centers and classes.

Give back

We value giving back to the community. We sometimes match ALer's charitable donations and give all employees volunteer days.

Enjoy quality time

We all need time away from work to recharge. Take a vacation, volunteer, or flex your workday.

Invest in you

We offer opportunities for personal and professional development.

Sound like a place you want to be? Apply now!

We are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodations), please let us know and we will work with you to meet your needs.