New Brunswick Community College (NBCC)

Reporting to the Director, Finance & Administration, the Lead for Accounts Receivable provides strategic leadership and support to the accounts receivable team by ensuring accurate and timely processing of invoices, resolution of queries, and reconciliation of student and customer accounts.

In this role, you will:

• Ensure proper prioritization of daily workflow for accounts receivable work requests from various College stakeholders.
• Ensure periodic reviews of the policies and final procedures for consistency and efficiency.
• In collaboration with the team, encourage and participate in implementing process improvement methodologies and ensuring proper documentation (e.g. process mapping).
• In collaboration with the team, identifying and proposing new work methods to increase efficiency ensuring conformity with financial regulations and best practices.
• Resolve any issues concerning accounts receivable (AR) with internal and external stakeholders.
• Oversee the Cash Management function for the College including establishing workflows and procedures and liaising with Facilities Managers for completion of Cash Management duties.
• Establish and monitor Bookstore year-end inventory processes and audit reporting requirements and ensuring compliance with established policies and guidelines.
• Act as a key resource to Finance partners by providing relevant and meaningful financial information and data.
• Maintain working relationships with internal customers, partners and/or vendors including responding to questions and/or concerns in an effective and timely manner.
• Oversee and ensure appropriate use and access support for various systems.
• Contribute to the execution or delivery of financial and/or special initiatives and programs as assigned
• Lead a team to achieve business /operational objectives, maintaining effective day-to-day operations and delivering quality service and transaction processing consistent with NBCC's financial business objectives.
• Monitor service delivery against standards and implementing actions to ensure service deliverables are achieved consistently.
• Representing the team as the first point of escalation for internal and external stakeholders.

Education & Experience:

• Diploma/Degree in a related discipline and relevant years of experience.
• Preference may be given to candidates who have a minimum of five (5) years of related experience with a minimum of three (3) years being supervisory experience.

Technical:

• Demonstrated experience with client communications, facilitation of decision-making, documentation, managing client expectations, and team leadership.
• Experience working in a post-secondary institution.
• Proficient with MS Office Suite (Word, Excel, Outlook).
• Experience working with Student Information Management Systems and Oracle.
• Experiencing supervising staff would be considered an asset.
• Preference may be given to candidates with the appropriate Designation/Certification.

Professional Skills:

• Effective team-building skills, including being a role model for others and imparting knowledge and experience to staff members.
• Possess self-confidence, a positive outlook, and a high level of integrity.
• Ability to work professionally with a diverse group of people, personalities, and backgrounds.
• Proven organizational skills, ability to multi-task, accuracy, and attention to detail.
• Proven ability to work autonomously and as a member of a team.
• Demonstrated ability to take initiative, problem solve, and ability to work under pressure.
• Experience working with departmental financial policies and procedures.

Candidates must possess a valid Driver's License as travel will be required.

Candidates must clearly demonstrate how they meet these qualifications on their resumes. Other combinations of education and experience may be considered as equivalent. Subject to competition response, the minimum qualifications may be raised.

All applicants must be eligible to work in Canada at the time of application.

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

• You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.

• You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve.

• We're one of the best places to work in Atlantic Canada. For seven years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

• A culture that is focused on nurturing a sense of belonging for all employees.
• Become a member of the New Brunswick Public Service Pension Plan.
• Opportunities for professional development and training.
• NBCC supports the wellbeing of its employees. We provide free access to an Employee and Family Assistance Program (EFAP).
• Paid sick and vacation leave.
• Volunteer leave.
• Tuition Reimbursement Programs (Employee: Tuition Reimbursement Program AND Family: Tuition Reduction Benefit - Spouse and Children).

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

We promote an equal opportunity work environment.

All interested candidates are invited to submit a detailed application, with a resume, online by April 10, 2024. All applications will be acknowledged upon receipt.