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The Opportunity

Clarenville, NL
Automotive
Experienced
Full-time - Permanent

Hickman Automotive Group is looking for a Journeyperson Automotive Technician to join our team at Hickman Chevrolet Buick GMC in Clarenville. If you are an energetic and motivated individual who is has a positive attitude, a dedication to providing exceptional customer service and a desire to succeed, we would love to have you.

The Service Technician is responsible for the maintenance and repair of vehicles in the Service Department.

What you'll do

Responsibilities

  • Is responsible for conducting routine service on vehicles and for diagnosing and completing repairs on customer vehicles.
  • The most up-to-date person in the dealership with regard to the technical aspects of vehicles.

  • Perform test drives to identify vehicle concerns. 
  • Follow GM strategy based diagnostics.
  • Clearly document work performed in CDK.
  • Independently contact TAC and work with Case Representatives to revolve vehicle issues.
  • Works closely with the Parts Department and with Service Consultants.

  • Uses the computer to determine how long a given repair or service will take and keeps the Service Consultant or Manager abreast of repair progress so that additional work may be scheduled.
  • Communicates immediately telling the Service Consultant and Parts Department if a part needs to be ordered and asking for clarification if a work order is not clear or seems incorrect.
  • Is capable of correctly performing complicated repair sequences according to established procedures.
  • Knows the shop area and the availability of special tools that might be needed.
  • Is detail-oriented & writes on the work order the repairs completed, the parts required, & the labour to be charged.
  • Documents any other vehicle problems that were noted during servicing.
  • Should be capable of working independently, managing his or her time and work flow.
  • Identify other opportunities for work.

What you'll need

Qualifications

  • General knowledge of automotive systems and repair techniques.

  • Must have or be working towards a Red Seal Certificate as a Journeyman Technician.
  • Must be able to follow strategy based diagnostics.

  • Must thrive on attention to detail. 

  • Must be able to clearly document work performed, referring to special policies and document IDs to explain why methods of repairs were used.

  • Knowledge of warranty guidelines and ability to relate warranty guidelines to warranty repair orders.
  • Is a good communicator, immediately telling the Service Consultant and Shop Foreman if something is found in during the visual inspection.
  • Willingness and ability to maintain current product and technical knowledge.
  • Good Computer Skills.
  • Knowledge of approved and established procedures for conducting visual inspections, oil changes and tire rotations.
  • Knowledge of and ability to comply with the quality control & inspection requirements of the Service Dept.
  • Must be well-organized and systematic.
  • Ability to identify vehicle problems during the visual inspection other than those on the work order or those described by the customer.
  • Ability to estimate time of service or repair job for purposes of efficient scheduling.
  • Must possess a valid NL Driver's License, has maintained a clean drivers abstract and able to drive a standard.

We're looking for

Core Skills

Organizational Skills Solid computer skills Dependable Team Player Communication Skills Attention to detail Technical Knowledge

Look for yourself

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A little bit about us

Hickman Automotive Group

What does it mean to work at Hickman Automotive Group? Well, we are a 4th generation family-owned and operated business that has been leading the province's automotive industry for 110 years. We believe that Family Drives Everything in our company, so our 400+ employees are all valued and treated like family. Our goal is to go above and beyond to exceed the expectations of our customers and employees! We value honesty, diversity, interpersonal growth, supporting our community, and unconditional dedication to excellence.

Are you interested?

Work With Us

What's in it for YOU? Here's what we have to offer: 

  • Collaborative team-driven environment
  • Growth within the company
  • Coalition groups that work together to generate new ideas
  • Canada Life Group Benefits
  • Employee pricing on all Hickman Automotive Group vehicles
  • Pension plan
  • Employee Recognition programs
  • Support and encouragement for employees to further improve their education
  • Employee Assistance Program
  • Team-Building Events
  • And much more!

If you want a career that offers a competitive compensation and benefits package in a positive and enthusiastic work environment, submit your cover letter and resume on or before May 13, 2022.

Hickman Automotive Group is committed to employment equity and welcomes applications from all qualified candidates. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

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