The Opportunity

Wolfville, NS
Full-time - Permanent
$70,010 - $84,130 / year
Competition Number: 23-26-AU

Position: Intake Coordinator/Case Manager
Department: Counselling Centre
Position Type: AUPAT 7, Full-time, Permanent
Date Posted: May 19, 2023
Application Deadline: 11:59PM June 4, 2023
Competition #: 23-26-AU
Salary: To be commensurate with qualifications and experience in the range of $70,010 - $84,130 per annum.
Benefits: Our total compensation package includes a defined benefit pension plan, health and dental plan, health spending account, life insurance, optional life insurance, AD&D insurance, long-term disability insurance, employee and family assistance program, tuition discount for employees and their dependents, free gym facility membership, 4 weeks' vacation increasing with years of service, university paid holidays including winter break closure.
Other: This is a hybrid work opportunity (flexible work model that supports a blend of in-office and remote work), as agreed by all parties based on operational requirements and university guidelines.

What you'll do


Acadia seeks an Intake Coordinator/Case Manager in our Counselling Centre to support the psychological and mental health and wellness needs of Acadia University students. In this crucial position within the Student Services Unit, the Intake Coordinator/Case Manager will facilitate first appointments with students to assess needs and collaboratively create a plan with the student. This may require connecting students to campus and community resources, discussing options for therapy, and case manage students at risk or with complex mental health needs.

This role serves as the escalation point for the Counselling Centre and at times will need to make quick decisions in high-risk situations. The Intake Coordinator/Case Manager will also have some direct personal counselling with students.

In this role, you'll be joining a growing team in Student Services who respect and celebrate the diversity of Acadia's student population. The Counselling Centre provides programs and services that are anti-oppressive, culturally responsive, accessible, and adaptive. Our team works to promote student mental health in equitable and trauma-informed ways, and actively seek opportunities to promote inclusion and diverse representation.

You will work collaboratively with the Counselling Centre team in the coordination of health and wellness plans that best support students and enhance academic success. You will also build strong relationships with other campus partners, our students, faculty, and staff.

What you'll need


  • We are seeking candidates who have a Master's degree in Counselling, Social Work, or Psychology with experience in the following areas:

    • working in a Mental Health Post-Secondary setting
    • working in a culturally diverse environment
    • health and wellness program development
  • Applicants must be currently registered, or in the process of being registered, with provincial and/or national regulatory bodies (including acquiring continuing education credits to maintain registration).

  • The successful candidate will have demonstrated the ability to work in a fast -paced environment, take direction, and to work both independently and collaboratively with colleagues and other departments on campus.

  • Excellent interpersonal, time management, and communication skills are required for this position.

  • Ability to exercise initiative, tact, discretion, problem-solving skills and to work under pressure to meet deadlines.

  • Applicants are expected to show evidence of a commitment to equity, diversity, inclusion, and the promotion of a respectful and collegial learning and working environment.

A little bit about us

Acadia University

Acadia University, located in Mi'kma'ki, the ancestral territory of the Mi'kmaq nation, is one of Canada's leading primarily undergraduate institutions. For over 180 years, Acadia has been providing students with a learning environment that ensures they have every opportunity to succeed in life. Our graduates emerge with the tools required to be global citizens and community leaders. Acadia's faculty and staff are key to our institutional success and share a commitment to provide our students with a high quality post-secondary education. As a staff member, you will be part of this transformational educational experience where innovation is encouraged, and your ideas are welcomed.

Acadia University is located only one hour from the city of Halifax in Nova Scotia's beautiful Annapolis Valley in the Town of Wolfville. Wolfville offers residents an affordable lifestyle, outstanding recreational opportunities, internationally acclaimed restaurants, a healthy economy, and the best weather in the Atlantic provinces. The Town of Wolfville is one of the fastest-growing communities in Nova Scotia where people find the perfect mix of small-town livability and urban energy. It's a place that people love to live, and those who do not live here love to visit.

To see more information on why Acadia is an employer of choice, please visit our website at

Are you interested?

Work With Us

TO APPLY: To apply for this opportunity, click on the "Apply Now" button and upload your cover letter, resume, and references. For further information or to request a detailed job description, please contact Keilani Tupper at [email protected].

Please be advised that only those invited for an interview will be contacted. The University reserves the right not to fill this position. A six-month eligibility list may be established from this competition to fill future vacancies for identical positions.

The University invites applications from all qualified individuals; however, Canadians and permanent residents will be given priority. Acadia University is committed to employment equity and diversity in the workplace and welcomes applications from Aboriginal people, African Nova Scotians, persons with disabilities, visible minorities, women, and persons of any minority sexual orientation or gender identity. Consistent with the principles of employment equity, the primary criterion for appointment to a position is qualifications and professional excellence. Candidates who identify as a member of one of the afore-mentioned groups, and who wish to have the application considered as such, are invited to submit the online Employment Equity Voluntary Self-Identification Form as part of their application package.

The university will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation because of a disability or for any other reason during the interview process, please contact [email protected]