The Opportunity

Fredericton, NB | Moncton, NB | Saint John, NB | Woodstock, NB | St. Andrews, NB | Miramichi, NB
Education and Training
Full-time - Permanent

New Brunswick Community College (NBCC) is committed to transforming lives and communities. The College is currently seeking a dynamic leader for the position of Head of Registration, Records and Scheduling.

When you work at NBCC, you are a valued team member and a part of a community of leaders who are driven by learning excellence and social and economic development.

What you'll do


What you will be working on:

Reporting to the Registrar, the Head of Registration, Records and Scheduling provides overall direction and leadership to the Registration, Records and Scheduling Team across 6 campuses to facilitate the development and administration of records, scheduling and registration services and related business processes for programs/courses offered by the college. The Head is responsible for ensuring exceptional service to students and that all eligible students have met fee requirements, have a timetable, accurate student records and graduate audits. In collaboration with the Manager of Systems Projects and Data Quality, the incumbent is also responsible for maximizing the use of the Student Information Management System (Peoplesoft) in providing service and acting as a business matter expert to inform system project design and implementation with a focus on automation and enhancing registration, records and scheduling services for students.

Key responsibilities include:

  • Operational management
  • Human and financial planning management
  • Strategic planning
  • Policy and procedures

What we are looking for:

  • Four-year Degree from a recognized post-secondary institution in Education, Social Sciences, Business Administration, Computer Science or equivalent preferred.
  • Minimum of five years of progressively responsible leadership experience in a Registrar's Office setting preferably within records and registration.
  • Demonstrated success in leading, motivating and developing staff, preparing work plans and establishing meaningful priorities.
  • Sound knowledge of higher education business technology applications and related records management processes including demonstrated success in leveraging the capabilities of student information systems.
  • Experience in developing, implementing and monitoring service excellence while working with multiple internal and external partners.
  • Intermediate level computer skills using a variety of software applications including word processing, spreadsheet applications, presentation software, email and internet.
  • Demonstrated knowledge of and experience with a wide range of cultures, including providing exceptional levels of customer service which recognize cultural diversity.
  • Demonstrated knowledge of the New Brunswick Postsecondary System.
  • Strong understanding and experience using the Records portion of a Student Information System such as Peoplesoft.
  • Demonstrated experience in successfully developing highly motivated teams to deliver superior service to students in a fast paced, diverse, demanding environment with high volume and tight deadlines.
  • Experience effectively managing and fostering trust in a unionized environment
  • Demonstrated experience in financial analysis and budget management.
  • Extensive knowledge of the post-secondary policy/procedure development processes and of related operating requirements to write policies, procedures, reports and proposals.
  • Demonstrates the ability to exercise a high degree of initiative and judgment on a wide range of complex issues.
  • A Valid Drivers License as travel is required. 

We're looking for

Core Skills

Records and Scheduling Human and financial planning management Operational management Policy and Procedures Strategic Planning Records Scheduling

Look for yourself

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A little bit about us

New Brunswick Community College (NBCC)

With six Campuses across the province, New Brunswick Community College (NBCC) transforms lives and communities across New Brunswick and contributes to the social and economic prosperity of our province.

Why work with NBCC?

  • You want to make a difference. By working at NBCC, you can support students in achieving their educational and career aspirations, help meet the needs of employers and contribute to stronger communities across New Brunswick.
  • You want to belong to something bigger. NBCC welcomes the individual experiences and perspectives of our learners, our staff and our partners. We nurture a culture of belonging where everyone feels valued and has opportunities to add value. NBCC is an equal opportunity employer building a dynamic team that is representative of the communities and industries that we serve. 
  • We're one of the best places to work in Atlantic Canada. For five years in a row, we have been named one of Atlantic Canada's Top Employers because of our commitment to families, community service and employee engagement. This includes, paid time off to volunteer, comprehensive benefits packages and professional development opportunities.

Are you interested?

Work With Us

What is in it for you?

  • A culture that is focused on nurturing a sense of belonging for all employees
  • Comprehensive compensation and benefits package that includes a competitive salary range of $80,288 to $97,136 annually
  • Become a member of the New Brunswick Public Service Pension Plan
  • Opportunities for professional development and training
  • NBCC supports the wellbeing of its employees we provide free access to an Employee and Family Assistance Program (EFAP) and services
  • Paid sick and vacation leave
  • Volunteer leave
  • Tuition Reimbursement program

All applicants must be eligible to work in Canada at the time of application. This competition may be used to fill future vacancies at the same level.

As part of the Public Service of New Brunswick, NBCC requests proof of vaccination from all NBCC employees. As such, the successful candidate will be asked to show proof of vaccination before an offer of employment is made.

The New Brunswick Community College (NBCC) is committed to being flexible in its operations and to the wellbeing of its employees. This includes considering reasonable requests for alternative work arrangements, when feasible, to meet the changing needs of the College and its students. In order to ensure our student needs are met, flexible work arrangements cannot extend beyond the New Brunswick border. NBCC employees must be living in a location that is a reasonable distance from one of our seven work locations around the Province.

NBCC will be conducting interviews via the use of technology.

We promote an equal opportunity work environment.

All interested candidates we welcome you to submit a detailed application and resume online by November 30th, 2021. All applications will be acknowledged upon receipt.