Ambassatours Gray Line Ltd.

Reporting to the Lead Captain the incumbent will be responsible for:

• Operating Transport Canada Inspected Passenger Vessels in a manner that ensures the Safety and Security of the Crew, Enjoyment of the Passengers, and Respect for the Environment.
• Operating the vessel with due regard for Ambassatours' Safety Management System (SMS), proper Standards of Watch, Standing and Wheelhouse Resources Management, and in accordance with the practice of good seamanship as the Master in Navigational Command.
• Directly supervising the Tour Guide in all areas of Marine Transportation Safety and Training.
• Routinely inspecting all areas of the vessel for unsafe conditions, complete incident reports, and make safety announcements to ensure the safety and comfort of the crew and passengers.
• Routinely conducting emergency drills in accordance with Transport Canada regulations and conduct training and safety meetings in conformance with Ambassatours' policy, to always ensure a routinely efficient and safe operation of the vessel and the proper use of equipment during any possible onboard emergency.
• Maintaining vessel operations and maintenance logs, personnel reports, and all other ship's business records.
• Ensuring that a clean workplace i.e., isles, seats, common areas and the wheelhouse is maintained throughout the day, at the beginning and end of shifts.
• Performing other duties as assigned.

Competencies:

• To perform the job successfully, an individual should demonstrate the following skill sets to perform the essential functions of this position.
• Problem solving - the individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully.
• Demonstrated ability - safely operate Transport Canada inspected commercial vessels.
• Communication - the individual must speak clearly so listeners can understand and recognize and understand the speech of another person.
• Customer service - the individual manages difficult client/customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance and meets commitments.
• Physical demands - the individual occasionally may have the ability to move or lift up to 50lbs.
• Quality control - the individual demonstrates accuracy and thoroughness, monitors their own work to ensure quality and applies feedback to improve performance.
• Dependability - the individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Safety and Security - the individual observes safety and security procedures and uses equipment and materials properly.

• Minimum Master Limited less than 60 Gross Tonnage
• Minimum Class 2 driver's license
• Valid NS Driver's medical
• Current Marine Medical

• SVMO considered an asset

• Previous commercial passenger vessel experience considered an asset

• Previous commercial bus operating experience considered an asset

Ambassatours is the top provider of shore excursions for the cruise lines arriving seasonally in the port of Halifax. We offer a wide variety of tour guiding opportunities in many entertaining and interesting tours including Hop On Hop Off sightseeing tours aboard vintage British double decker buses, coach, walking and hiking tours.

• Employee wears company branded apparel- provided by the company.

• Starting at hourly $37.80

• Gratuities

• Assistance with Captain's acquiring their Class 2 license

• Assistance with Marine qualifications advancement

• Overtime available during peak season (July and August)

• Flexible schedule- days, evenings, and nights 7 days a week