CAA Atlantic

Fleet Operations Management:

• Oversee the maintenance, repair, and servicing of fleet vehicles, ensuring compliance with safety and regulatory standards.
• Execute fleet purchase, replacement, and disposal strategy to align with business growth and operational needs.
• Maximize fleet utilization by implementing effective scheduling and operational practices.
• Manage fleet branding and re-branding initiatives to maintain alignment with corporate identity.

Team Leadership:

• Lead, mentor, and evaluate the performance of the fleet team, including supervisors, mechanics, drivers, and support staff.
• Develop and implement training programs to enhance employee skills and performance.
• Conduct regular ride-alongs and safety assessments to ensure compliance and improve operational efficiency.
• Handle staffing requirements, including recruitment, interviewing, onboarding, and performance management.

Safety & Risk Management:

• Champion safety initiatives by actively participating in Joint Occupational Health & Safety (JOH&S) programs and supporting accident prevention strategies to promote a safe and secure working environment.
• Complete safety incident reports, support incident investigations, and provide recommendations to Safety team to minimize risks.
• Ensure adherence to all relevant laws, regulations, and safety protocols.

Process Improvement & Innovation:

• Serve as a subject matter expert for process improvements, driving efficiencies in fleet and roadside assistance operations.
• Implement data-driven strategies devised by Executive Leadership to optimize fleet costs
• Collaborate with cross-functional teams to integrate innovative technologies and marketing strategies into fleet operations.

Budgeting & Financial Management:

• Execute and monitor the fleet operations budget, ensuring spending aligns with budgetary targets.
• Collaborate with finance to support cost analysis and budget forecasting, providing insights to maintain financial accountability and optimize resource allocation.
• Evaluate repair costs to determine the most cost-effective solutions, utilizing internal and external resources.
• Provide support to finance teams in budget-related projects.

Member & Stakeholder Engagement:

• Interface with Members to address concerns, resolve complaints, and ensure service excellence.
• Collaborate with internal and external stakeholders, including contractors and suppliers, to meet operational goals.

Education & Experience:

• Post-secondary degree or diploma in business, operations management, or a related field.
• Minimum of 6 years of experience in the automotive or fleet management industry, 3+ years in a leadership position
• Proven experience managing large diverse teams and leading operational improvements.
• Extensive knowledge of fleet maintenance, including vehicles over 4,500 kg up to 33,000 kg
• Advanced problem-solving abilities with high attention to detail.
• Ability to multitask and work effectively under pressure in a fast-paced environment.
• Red Seal Mechanic designation is considered a strong asset.
• Experience in Auto Club would be considered an asset.

Skills & Competencies:

• Strong leadership and coaching abilities with a hands-on approach.
• Strong understanding of applicable Provincial and Municipal transportation laws, regulations, and safety standards.
• Proficient in Microsoft Office and other fleet management software.
• Exceptional communication and interpersonal skills to build strong relationships and drive team performance.
• Exceptional organizational and time-management abilities, with a focus on multitasking in high-pressure environments.
• Proficient in project management and strategic planning capabilities.
• Dedicated to fostering a culture of continuous improvement and operational excellence.

CAA Atlantic

At CAA Atlantic, we're not just a company; we're a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947, we are deeply rooted in our region, but our vision is firmly fixed on the future. Our mission? To revolutionize the way people experience safety, travel, and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces, we're not your typical organization. As a forward-thinking, not-for-profit, we're committed to pushing the boundaries of what's possible.

If you're looking to be part of a company that's leading the charge in modernizing the travel and safety industry, look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years, we're on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together, we'll drive innovation, ensure safety, and redefine the way Atlantic Canada experiences the world.

Why Work With Us:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation, Ronald McDonald House Atlantic and the Janeway Children’s Hospital Foundation in 2022, in addition to many more)
• A competitive compensation package
• Generous paid time off based on professional experience
• Paid volunteering
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
• Health and Safety of employees is the number one priority
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities

Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission: To make a difference every day by anticipating, understanding, and exceeding the expectations of our Members

Our Core Values

• WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
• WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will, to provide the safety and security they can count on and deliver the great service they’ve come to expect. Our word is our bond.
• WE THINK DIFFERENTLY We create a culture built on being curious, embracing new ideas, backgrounds, and perspectives, which expands our thinking and leads to creative solutions.
• WE DO THE RIGHT THING We commit to operating in the best interest of others, upholding integrity and being transparent in our actions and decision making.

Diversity and inclusion at CAA Atlantic

As a member-driven organization, we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential, and we recognize that diverse perspectives enhance our collective innovation, creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.

Find out more about life at CAA Atlantic by watching this short video on YouTube: Hidden Gems: Working at CAA Atlantic

To learn more about the CAA Atlantic employee experience visit our Careers Pages:

• Careers- Work With Us
• Careers - Employee Benefits
• Careers- Team Member Stories