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The Opportunity
Reporting to the Manager, Project Manager Office (PMO), the Enhancement Delivery Lead, is responsible to plan and manage the overall delivery of enhancement releases. This includes regularly interfacing with business stakeholders and product owners to maintain currency of enhancement priorities and working collaboratively around constraints/conflicts.
The Enhancement Delivery Lead is responsible to support business interests by ensuring releases are delivered on time, on budget and to required quality standards. The Enhancement Delivery Lead ensures releases are properly resourced and coordinates internal and external delivery teams accordingly.
Working collaboratively with their peers in the PMO and across IT they are responsible to support an overall strategy that ensures a well-coordinated roadmap for smooth and timely delivery.
What you'll do
Responsibilities
Enhancement Management: Responsible to work with business stakeholders and clearly understand business needs, drivers, and direction to align initiatives appropriately into enhancement releases. Serve as point of contact between IT and the business/user community, regularly meeting to identify and prioritize business needs. Manage Enterprise Backlog and gather estimates/SOWs from vendors to deliver approved enhancements.
Enhancement Delivery: Work with internal and external delivery teams to ensure enhancements are delivered on time and on budget with the appropriate levels of quality. Responsible to secure all resources needed for delivery and coordinate with the necessary parties for optimal use of available capacity.
System Enhancement Triage: Triage submitted system enhancement requests according to business impacts and available budget; Validate accuracy of requests and requirements; Ensure proper approvals are provided; Clarify timing requirements with business requestor.
Reporting: Responsible to develop and lead regular reporting on delivery health of the enhancement portfolio. Actively manage business -level communications and report on status utilizing tools and templates available. Standard reporting KPI's and metrics to include delivery phases, upcoming milestones, budget allocations, risks, issues, etc.
Process and Governance: Guide the continued development and improvement of PMO standards, policies, processes and templates as it relates to enhancement delivery. Responsible for adherence to these policies and standards by business and cross functional delivery teams.
Leadership: Communicate and champion enhancement priorities and requirements necessary to execute AL's Enhancement Portfolio. Develop strong relationships with business stakeholders and end-users in representing the best interests of their delivery needs. Foster a collaborative work environment with internal and external delivery teams.
What you'll need
Qualifications
- University Degree in Information Technology, Engineering or Business related fields
- 3+ years' experience successfully leading multiple initiatives involving cross-functional teams
- Knowledge of Project Management methodologies and tools
- Proven analytical, issue resolution and negotiation skills
- Detail oriented, multi-tasking with ability to prioritize and manage conflicting demands to targeted deadlines
- Strong problem-solving, organizational and analytical skills
- Ability to build and manage strong and effective relationships in an outsourced environment
- Ability to manage time and workload effectively, including planning, organizing, prioritizing and attention to detail
- Great people skills
- Ability to work independently and demonstrated success as a self-starter
- PMP Certification would be considered an asset
We're looking for
Core Skills
A little bit about us
Atlantic Lottery
Our players have been having fun and "dreaming big" since 1976 when Atlantic Lottery started offering lottery games on behalf of the governments of Nova Scotia, New Brunswick, Newfoundland and Labrador and Prince Edward Island. The game options have grown and changed over the years and so has our workforce! Today's Atlantic Lottery has more than 600 employees, who are the heart and soul of our business. We offer everything from dare-to-dream draw games to online bingo; breakopen tickets to sports wagering; and games in social settings and on the internet. With games come winners - big and small wins every day - but the best thing about lottery games is that when you choose to play with us, everyone benefits. 100% of our profits go back into our communities. That feels good! #ProudToBeAL
We are proud, gritty, community-minded, and punch above our weight. Being Atlantic Canadian means that we work hard and we know how to have fun. It also means that we genuinely care for each other as co-workers, neighbours, and friends.
Your best life is waiting in Atlantic Canada. At Atlantic Lottery, we have many roles that allow you to work from any of our four Atlantic provinces. Explore living East:
Are you interested?
Work With Us
We are transforming the gaming industry through responsible, engaging and innovative products. We are looking for IT professionals to join us in this exciting mission. We deliver leading-edge technology solutions and solve complex business problems in a collaborative fast-paced environment.
Join us and be part of a company that cares about employees' health, wellness and development. Working in a team environment, we offer a competitive salary, relevant training and flexible benefits. Feel proud about making our Atlantic region a better place - 100% of our profits stay in the area, supporting social programs and making this a better place to live.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.