Discover
The Opportunity
PQA and PLATO are Canada's software testing specialists. We believe better software can lead to a better world. Together, PQA and PLATO are on a mission to break down barriers to Indigenous participation in the technology sector by training and employing 1000 Indigenous software testers from coast to coast to coast, in partnership with Canada's leading corporations.
We are growing and are looking for a Director of People and Learning to help us do that! In this role, you will lead and execute PQA and sister company PLATO's People & Learning objectives, goals, and strategies. In collaboration with our Senior Leadership Team and with the support of our human resources team, you will support PQA and PLATO's shared vision and mission, goals, and strategies with tailored People processes, programs and policies.
You will ensure our largely distributed remote and growing team of 120+ diverse individuals are engaged, supported, and productive in our mission. You will help build and maintain a healthy and inclusive culture that aligns with our organizational values of quality, respect, courage, accountability, and impact.
With a core focus on learning and employee development, you will ensure the growth of our employees' skills, knowledge, and satisfaction, driving our business' growth.
What you'll do
Responsibilities
Learning & Development
- Evaluate individual and organizational learning development needs
- Create and execute nimble learning strategies and programs across the organization, aligned to PQA and PLATO's growth strategy
- Support practice leads in the structure and management of practice-specific training and knowledge sharing approaches
- Implement various learning methods across the organization (e.g. coaching, job-shadowing, online training, peer-to-peer learning, etc)
- Help managers develop their team members through learning plan development and career pathing
- Assess the success of learning and development plans and help managers and employees make the most of learning opportunities
- Update training programs and strategies to ensure they are relevant
- Evaluate the effectiveness of learning and development programs
People
- Lead organizational culture building strategies and uphold PQA's values
- Manage and oversee the recruitment program, including the development of job descriptions, postings and employment branding, interview processes, liaising with hiring managers, ensuring effective assessment practices
- Manage and oversee the onboarding program
- Lead and oversee Compensation and Total Rewards strategy, including annual compensation reviews and benefits administration oversight
- Manage the performance management program including recognition and review process administration
- Lead and support People Manager engagement, training and development
- Management of People & Learning budget
- Develop and manage all HR policies including ongoing maintenance and continuous improvement to ensure relevance, accuracy and compliance
- Manage People & Learning team and oversee all job duties and responsibilities
You will also be invited to provide input and advice on:
- Organizational design
- Corporate communications
- external PLATO training development
- General corporate strategy
What you'll need
Qualifications
- You have proven work experience as an HR practitioner and leader (7+ years)
- You are passionate about learning and development, and have played a key role in L&D programs that have had measurable impact in past organizations
- You have knowledge and experience across all HR functions
- You are a champion of employee engagement and building strong and healthy teams
- You have relevant experience working with Indigenous Peoples, organizations, or programs
- You are a strategic and systems thinker
- You are a caring people manager and coach
- You have excellent organizational skills and diligence, with an ability to prioritize important projects
- You are able to use metrics and analytics to make data-driven decisions
We're looking for
Core Skills
A little bit about us
PLATO
Who We Are
PLATO is a software testing and technology services company trusted by clients around the world.
In addition to providing our clients the highest quality software testing services, PLATO is creating careers in technology for First Nations, Inuit, and Métis people from coast to coast to coast through our innovative train-and-employ model. Since 1997, we have been helping organizations all over the world reach their quality objectives by delivering scalable, proven, quality-centric managed services. Companies such as Apple, Suncor, TD Bank, Medavie, BCLC, LinkedIn, Boeing, and many others have gained considerable advantage from our Quality Assurance (QA), Testing, and eLearning expertise and experience.
We deliver specialized QA services to our clients with the goal of helping them increase profitability, boost customer satisfaction, manage development cycles and implement quality-centric solutions. We develop innovative approaches and solutions, designed to generate increased efficiencies, competitive advantage, and market share for our clients.
Are you interested?
Work With Us
At PQA and PLATO Testing, we encourage our employees' personal career growth. We have plans in place to make sure that each employee is connected with a mentor to help guide them through their professional development, offer bi-monthly lunch & learns and give our employees chances to attend industry conferences.
Our employee's health and wellness is #1 here at PQA Testing. We offer health incentives for our full-time employees to help them reach their goals of a healthy lifestyle. PQA and PLATO Testing are always organizing events that involve exercise and our annual Family Day BBQ is one event that definitely brings all of us closer.