The Opportunity

Fredericton, NB
Information Technology
$57,381 - $74,600 / year
Competition Number: #066-24.25

Closing Date: July 23, 2024 at 4:00 PM

The New Brunswick Institute of Data, Research & Training

The New Brunswick Institute for Research, Data and Training (NB-IRDT) is located at the University of New Brunswick, Fredericton campus. NB-IRDT's mandate is to support objective evidence-based policy formation and development through the application of statistical techniques to large administrative databases collected by the Department of Health and other provincial departments and agencies.


Full-time | 1 Year Term | Fredericton | Hybrid

UNB is committed to ensuring employees can maintain a healthy work-life balance. As such, we are proud to support a hybrid work approach, which includes flexible hours and work-from-home options.

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $57381 - $74,600 per annum


Reporting to the Director of NBIRDT, the Data Services Manager is responsible for or developing and executing the strategy and operations of NB-IRDT Data Services Unit with a focus on data transfer to NB-IRDT, users access to data and release of data results and the coordination or data services project deliverable to provincial, inter-provincial and national network partners.

  • Supervise the data platform development and data access application team.
  • Provide the leadership for the development and implementation of all data services project coordination.
  • Lead staff in planning and completion of data services projects.
  • Identify challenges impeding advancement and completion of projects.
  • Initiate policy, procedure, and assessment revisions and changes to meet changing needs.
  • Lead projects involving government department partnerships for the strategic growth of the data platform and data access request services.
  • Plan, Budget, and Report for data services.
  • Develop and oversee a comprehensive assessment and benchmarking annual plan for NB-IRDT Data Services.
  • Identify trends and metrics, and optimize budget spending for NB-IRDT.
  • Assist the NB-IRDT Director in the development of annual work plans and budgets.
  • Lead quarterly and annual reporting, measuring key performance indicators and addressing budget targets.
  • Coordinate with internal and external partners as required to develop, support, and review NB-IRDT strategic goals.
  • Oversee the implementation of best practices and procedures for processes to meet NB-IRDT strategic goals.
  • Provide daily management of personnel and data services processes within NB-IRDT.
  • Conduct quarterly and annual performance reviews for 4-5 coordinators.
  • Create performance action plans that include training and development.
  • Work closely with the data services team to identify and lead strategic problem solving and solution-oriented service delivery to meet data access users' and data partner needs.
  • Ensure that communication systems are maintained between NB-IRDT data services and NB-IRDT internal units and external provincial and national network partners.


  • A University Degree in Computer Science, Analytics, Business Administration, or a related field.
  • A minimum of 3 years of experience in a Data Research Centre, Data Services, Process Development or Service Delivery environment, or a related field.

Additional Strengths

  • Experience in a Microsoft 0365 environment and project management software preferred.
  • Exceptional communication skills, both written and verbal.
  • Flexibility and creative thinking.
  • Collaborative leadership, communication, consensus-building, and negotiation skills.
  • Analytical, problem-solving, and decision-making skills.
  • Ability to work with cross-departmental project teams who represent a diversity of interests and styles.
  • Ability to lead, coach, and direct staff.
  • Ability to effectively communicate with a broad spectrum of internal and external stakeholders including government and external pan-Canadian partners.
  • Adherence to privacy and confidentiality.

A little bit about us

University of New Brunswick

The University of New Brunswick employs more than 3,200 full- and part-time staff, including faculty, support staff and students. UNB values people and we have proudly been named as one of Canada's Top 100 Employers for 2024 and one of Atlantic Canada's Top Employers for 2023.

UNB is situated on the unceded territory of the Wolastoqiyik and Mi'kmaq peoples along the banks of the beautiful and bountiful Wolastoq river, a region recognized worldwide for its natural beauty. UNB is a comprehensive university with a long history of excellence in teaching and research.

Are you interested?

Work With Us


UNB offers a large variety of benefits for employees, including a full pension, a minimum of three weeks of vacation annually, the Employee and Family Assistance Program (EFAP), and dental, life, and health insurance.


This position is part of the PSAC, Local 60551 employee group and falls under the PTSU Collective Agreement.


The University of New Brunswick and PSAC/PTSU Local 60551 are committed to employment equity and fostering diversity within our community and developing an inclusive workplace that reflects the richness of the broader community that we serve. The University welcomes and encourages applications from all qualified individuals who will help us achieve our goals, including women, visible minorities, Aboriginal persons, persons with disabilities, persons of any sexual orientation, gender identity or gender expression. Preference will be given to Canadian citizens and permanent residents of Canada.

We thank all who apply; however, only those selected for an interview will be contacted.