University of New Brunswick

Closing Date: July 30, 2024 at 4:00 PM

The New Brunswick Institute of Data, Research & Training

The New Brunswick Institute for Research, Data and Training (NB-IRDT) is located at the University of New Brunswick, Fredericton campus. NB-IRDT's mandate is to support objective evidence-based policy formation and development through the application of statistical techniques to large administrative databases collected by the Department of Health and other provincial departments and agencies.

WHAT WE OFFER

Full-time | 1 Year Term | Fredericton | Hybrid

UNB is committed to ensuring employees can maintain a healthy work-life balance. As such, we are proud to support a hybrid work approach, which includes flexible hours and work-from-home options.

Standard Work Hours: Mon - Fri | 8:15 am - 4:30 pm | 36.25 hours per week

Salary Range: $57381 - $74,600 per annum

YOUR FOCUS

Reporting to the Director of NBIRDT, the Data Services Manager is responsible for or developing and executing the strategy and operations of NB-IRDT Data Services Unit with a focus on data transfer to NB-IRDT, users access to data and release of data results and the coordination or data services project deliverable to provincial, inter-provincial and national network partners.

• Supervise the data platform development and data access application team.
• Provide the leadership for the development and implementation of all data services project coordination.
• Lead staff in planning and completion of data services projects.
• Identify challenges impeding advancement and completion of projects.
• Initiate policy, procedure, and assessment revisions and changes to meet changing needs.
• Lead projects involving government department partnerships for the strategic growth of the data platform and data access request services.
• Plan, Budget, and Report for data services.
• Develop and oversee a comprehensive assessment and benchmarking annual plan for NB-IRDT Data Services.
• Identify trends and metrics, and optimize budget spending for NB-IRDT.
• Assist the NB-IRDT Director in the development of annual work plans and budgets.
• Lead quarterly and annual reporting, measuring key performance indicators and addressing budget targets.
• Coordinate with internal and external partners as required to develop, support, and review NB-IRDT strategic goals.
• Oversee the implementation of best practices and procedures for processes to meet NB-IRDT strategic goals.
• Provide daily management of personnel and data services processes within NB-IRDT.
• Conduct quarterly and annual performance reviews for 4-5 coordinators.
• Create performance action plans that include training and development.
• Work closely with the data services team to identify and lead strategic problem solving and solution-oriented service delivery to meet data access users' and data partner needs.
• Ensure that communication systems are maintained between NB-IRDT data services and NB-IRDT internal units and external provincial and national network partners.

WHAT YOU BRING

• A University Degree in Computer Science, Analytics, Business Administration, or a related field.
• A minimum of 3 years of experience in a Data Research Centre, Data Services, Process Development or Service Delivery environment, or a related field.

Additional Strengths

• Experience in a Microsoft 0365 environment and project management software preferred.
• Exceptional communication skills, both written and verbal.
• Flexibility and creative thinking.
• Collaborative leadership, communication, consensus-building, and negotiation skills.
• Analytical, problem-solving, and decision-making skills.
• Ability to work with cross-departmental project teams who represent a diversity of interests and styles.
• Ability to lead, coach, and direct staff.
• Ability to effectively communicate with a broad spectrum of internal and external stakeholders including government and external pan-Canadian partners.
• Adherence to privacy and confidentiality.