Discover
The Opportunity
This role could potentially be based in Hackett's Cove, Nova Scotia or Bangor, Maine (hybrid working model an option).
A position has arisen for an Electronic Technician (hours of work could range from 7am to 8.30pm - 8 hours per day) to work in our world-class Customer Service department. The successful candidate can look forward to a variety of challenges including:
Providing technical support for all Nautel Products
Working with customers to solve their problems
Working closely with the Engineering department on both new product introduction and existing products
Delivery and design of customer training
Travel to our customer base throughout the world
What you'll need
Qualifications
Candidates should have:
The ability to interpret technical procedures
Electronic technician certification or equivalent
Demonstrated aptitude for providing exceptional customer service
Excellent written and verbal communication skills
Experience using electronic test equipment
Ability to provide written reports and proposals
Effective analytical skills to include the ability to troubleshoot
Ability to work well with others and operate effectively in a team environment
Ability and initiative to perform well when alone in the field
Ability to travel extensively worldwide, sometimes at short notice
A little bit about us
Nautel Ltd.
Nautel is an award-winning company founded and headquartered in Nova Scotia. Nautel has earned an international reputation as a world leader in the design and manufacture of highly specialized large scale communications equipment. Nautel is home to over 225 employees spread across 4 locations and spanning three countries. At Nautel, we feel fortunate to be leaders in an industry that serves billions of people worldwide by supporting the delivery of critical news and information to those who need it. We believe that new ideas and fostering an innovative culture is fundamental to our success, and we encourage our people to embrace these same principles. Nautel is a cutting-edge company where employees work within a team-based environment, and the effort of every team member is integral to our success.
We understand that there is no such thing as a perfect candidate, and you do not need to have 100% of the listed requirements in order to apply. You do need to feel energized by the opportunity and want to work as part of our team and operate demonstrating the behaviours below.
At Nautel, we are people who: Work as part of a team, Are accountable for our actions, Operate with integrity, Understand the customers' view, Challenge the status quo and embrace change, Communicate effectively, Operate with safety as a priority.
Nautel values diversity; we are committed to creating and maintaining a diverse, equitable, inclusive and collaborative workplace.
If you require accommodation during the recruitment process, please advise us.
Background checks will be undertaken for all roles.
Are you interested?
Work With Us
At this time, internal candidates will take priority. Internal candidates should respond by sending an email to HR or express your interest through this link.
For internal candidates, resume is not required. However, please provide an email/letter advising why you are interested in the role and the relevant skills you feel you bring to the role.