The Opportunity

Fredericton, NB
Customer Service

The Shaw Group Limited is one of the 50 Best-Managed Companies in Canada and is one of Eastern Canada's leading construction products manufacturer and community developer. The original member of Atlantic Canada's Shaw Group of companies, Shaw Brick was established in 1861 as a small clay and tile manufacturer. Today Shaw Brick carries an extensive line of quality brick and concrete landscaping products. With retail centers in Dartmouth, Sydney, Moncton, Saint John and Fredericton our teams are dedicated to selling our quality products with a professional, service-oriented approach

We are looking for a Customer Service Representative. This is a full-time seasonal position in a busy and upbeat workplace in Fredericton. We are looking for a candidate that will be personable, math oriented and a good problem solver. The season typically runs from March to November.

What you'll do


  • Assisting customers by creating sales orders, providing quotes and answering questions. Both in person and over the phone
  • Achieving team performance goals in sales
  • Assisting in shipping and receiving, order picking, and scheduling as needed.
  • Identifying customers' needs, suggesting the right solutions/products, and ensuring each customer is taken care of.
  • Any other tasks deemed appropriate to the position.

What you'll need


  • Great communication skills in person and on the telephone.
  • Someone with drive and ambition.
  • Available to work occasional Saturdays during the summer season.
  • Open to helping and working with your team members in the Warehouse and other Shaw Brick locations, as required.
  • Knowledge of Microsoft office and excel.
  • Experience in a retail background or a Warehouse Customer Service background.
  • Ability to lift and carry 50 lbs.
  • Bilingualism will be considered an asset

We're looking for

Core Skills

Community Customer Service Sales Shipping

A little bit about us

The Shaw Group Limited

The Shaw Group is one of Eastern Canada's leading manufacturers and community developers. With a strong focus on products for the construction industry, we compete in a variety of market sectors and produce close to 1,000 individual products in 12 facilities across the Maritimes. Five retail Shaw Centres and more than 300 dealers sell Shaw Group products. Our company operates on a decentralized basis through a number of divisions and subsidiaries: Shaw Brick, Shaw Precast Solutions, Shaw Resources, Clayton Developments Limited, MMH Prestige Homes Inc., Ven-Rez Products Limited, Shaw Lifestyle and Shaw Living.

Are you interested?

Work With Us

We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow, and we create a safe environment for our people to bring fresh ideas to the table. And we like people with a "let's get it done" attitude! If this sounds like the right fit for you, please show your interest by submitting your cover letter and resume.

We are committed to offering equal employment opportunities in our workplace and encourage applications from Woman, Indigenous persons, persons with disabilities, and members of visible minorities.

For more information on The Shaw Group of Companies and Shaw Brick please visit our website: