Blue Knight Demo
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The Opportunity
A customer service representative, or CSR, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
What you'll do
Responsibilities
- Manage large amounts of incoming calls
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
What you'll need
Qualifications
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- High school degree
We're looking for
Core Skills
Look for yourself
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A little bit about us
Blue Knight Demo
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Are you interested?
Work With Us
- Competitive salary
- Group medical and dental insurance
- Life and long term disability insurance
- Vacation and sick time