The Opportunity

Saint John, NB
Community and Social Services
Full-time - Permanent

New Brunswick Social Pediatrics (NBSP) was developed to improve the quality of life, health and long-term outcomes of children and their families in our province by conducting research on "what works" to help our kids. NBSP is seeking to optimize access and service delivery to children who face difficult living circumstances, toxic stress and trauma. These conditions impact health and development as well as a child's integration into their school and community. Community Social Pediatrics is a multi-pronged, inter-professional approach that addresses the needs of children and their families affected by the social determinants of health. This model is based on our commitment to the United Nations (UN) Convention of Child Rights and the UN Sustainable Development Goals.

The Parent-Child Assistance Program (PCAP) is a paraprofessional intervention for high-risk women and their families. The Case Manager will be responsible for providing direct outreach, home visitation case management, and advocacy services to women who have experienced alcohol- or substance-use disorder during pregnancy, and to their children, partners, and extended families when needed.

The ideal candidate will enthusiastically support the vision and mission of PCAP and possess the personal qualities of integrity and credibility. They will have the proven ability to work with teams to accomplish multiple tasks and keep multiple projects organized and progressing. The position requires substantial effort to connect with public health agencies, hospitals, social development, alcohol and drug treatment agencies, community agencies, and housing.

What you'll do


Perform case management activities according to PCAP policies and procedures, in a highly confidential and professional manner.

  • Manage caseload of 15-20 clients and their families
  • Conduct home visits as clinically necessary (approximately twice per month)
  • Assist clients in setting goals based on their individual needs assessments, and in identifying steps to achieve their goals; monitor progress
  • Identify high-quality community providers and agencies whose services are relevant to client needs
  • Provide outreach services to engage and connect clients with the community agencies that will help meet their needs and goals
  • Administer clinical assessment instruments dealing with highly sensitive and confidential information, according to PCAP policies and procedures.
  • Collect and enter data online
  • Maintain detailed client file
  • Coordinate scheduling and attend case staffing's and appointments with community providers with whom client is involved
  • Maintain regular contact with client's network of service providers
  • Provide case management services and documentation as required for appropriate service connection
  • Obtain and maintain current CPR, Infant CPR, and First Aid Certification
  • Contribute to report writing, trainings, and presentations as needed
  • Other duties as assigned

What you'll need


  • 4-year Bachelor degree or equivalent in education and experience
  • Strong communication skills
  • Demonstrated ability to effectively engage with high-risk mothers and their families
  • Ability to conduct interviews covering extremely sensitive and confidential issues
  • Strong organizational and time management skills
  • Must have a valid driver's license and your own vehicle in good working order, as well as insurance for transporting clients (this can be acquired later and will be reimbursed)
  • Prior experience with prenatal substance-use-disorder would be considered an asset

Please note: This position does not operate remotely. The successful applicant will be expected to perform in-person work while following COVID-19 safety measures

We're looking for

Core Skills

Addictions Case Management Client Relations Skills Community Credibility High Level Of Confidentiality Integrity Professionalism

A little bit about us

The Chapman Group

The Chapman Group is happy to support our client with this recruitment.

Are you interested?

Work With Us

We thank all applicants for their interest however, only those considered for an interview will be contacted.