Assumption Life

Ensure effective records management (STD, LTD, WP and CI)

• Initial interview with employee/employer and document an action plan
• A clear and precise action plan along with a proactive approach. Updates and actions are taken in a timely manner
• Seek medical advice when a request for medical clarification is required
• Medical information is properly identified, requested and assessed as required
• Assignment of Rehabilitation Counsellors is completed in a timely manner
• Case management support with rehabilitation service
• Consultation multidisciplinary team (physician, lawyer, rehabilitation counsellor, etc.)
• Letters (written communication) to be written in a professional, accurate, documented and personalized manner

Ensure effective file documentation

• Use of action plan to keep records current
• Make the necessary updates in the action plan following receipt of additional information (e.g. : medical report, extension form, discussion with employees/employer and also rehabilitation, etc.)
• Ensure tasks and follow-ups are followed
• Updates and follow-up are done on a regular basis

• University degree in health or related field. Work experience in disability case management will be considered
• Minimum 3 years experience in a similar position
• Bilingualism is required - French and English (oral and written)
• Must have a good knowledge of contractual terminology and ability to interpret contractual clauses
• Must have knowledge of disability insurance
• Must have the ability to work as a team and demonstrate a sense of autonomy
• Interpersonal skills
• Ability to follow procedures for file analysis and management
• Must be able to prioritize work for quality case management and maintain a great customer service experience
• Ability to meet specific deadlines
• Must have knowledge in the use of computer systems
• Must be able to analyze, good judgment and make decisions
• Diplomacy and tact

At Assumption Life, we value the development of our employees in diversified and inclusive work teams that foster creative thinking and innovation.

Assumption Life is deeply committed to its community's development

Founded in 1903 in Massachusetts, Assumption Life is the result of a group of people who want to take their destiny into their own hands. Their goal was simple: to ensure the prosperity of Acadian families in New England. Since its inception, Assumption Life has continued to making difference beyond the borders of l'Acadie for all families across Canada. Our Company, which began as a great idea 116 years ago, is now one of the largest mutual life insurance and financial services companies in Canada. Today, this culture of generosity and commitment is demonstrated by our employees. Whether it is helping out at special events, raising funds for charities or, helping people in need, Assumption Life employees are very committed to their community and are always ready to help.

An employer of choice

We ensure competitive salaries, as well as performance-based bonuses, generous benefits and flexibility in our policies and practices to respond to the needs of our employees.

Assumption Life is committed to creating a diverse environment and is proud to be an equal opportunity employer. We extend employment regardless of race, color, ancestry, religion, sex, national or ethnic origin, sexual orientation, age, citizenship, marital status, family status, genetic characteristics, disability, gender identity or gender expression, status of a pardoned person, social condition or political activity. If you have a disability or special need that requires accommodation for an interview, please let us know by emailing [email protected]

The deadline to apply is August 30th, 2019.